Warranty And Service Contact Information - Spektrum SPMR1010 Manuel D'utilisation

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be included, but are not designed to withstand the rigors of shipping without

additional protection. Ship via a carrier that provides tracking and insurance for lost

or damaged parcels, as Horizon is not responsible for merchandise until it arrives

and is accepted at our facility. An Online Service Request is available at http://

www.horizonhobby.com/content/_service-center_render-service-center. If you do

not have internet access, please contact Horizon Product Support to obtain a RMA

number along with instructions for submitting your product for service. When calling

Horizon, you will be asked to provide your complete name, street address, email

address and phone number where you can be reached during business hours.

When sending product into Horizon, please include your RMA number, a list of the

included items, and a brief summary of the problem. A copy of your original sales

receipt must be included for warranty consideration. Be sure your name, address,

and RMA number are clearly written on the outside of the shipping carton.

Provided warranty conditions have been met, your Product will be serviced or replaced

free of charge. Service or replacement decisions are at the sole discretion of Horizon.

NOTICE: Do not ship LiPo batteries to Horizon. If you have any issue with

a LiPo battery, please contact the appropriate Horizon Product Support

office. Warranty Requirements - For Warranty consideration, you must

include your original sales receipt verifying the proof-of-purchase date.

Non-Warranty Service - Should your service not be covered by warranty, service

will be completed and payment will be required without notification or estimate

of the expense unless the expense exceeds 50% of the retail purchase cost. By

submitting the item for service you are agreeing to payment of the service without

notification. Service estimates are available upon request. You must include this

request with your item submitted for service. Non-warranty service estimates will be

billed a minimum of ½ hour of labor. In addition you will be billed for return freight.

Horizon accepts money orders and cashier's checks, as well as Visa, MasterCard,

American Express, and Discover cards. By submitting any item to Horizon for

service, you are agreeing to Horizon's Terms and Conditions found on our website

http://www.horizonhobby.com/content/_service-center_render-service-center.

ATTENTION: Horizon service is limited to Product compliant in the

country of use and ownership. If received, a non-compliant Product

will not be serviced. Further, the sender will be responsible for

arranging return shipment of the un-serviced Product, through a

carrier of the sender's choice and at the sender's expense. Horizon

will hold non-compliant Product for a period of 60 days from

notification, after which it will be discarded.