7. FREQUENTLY ASKED QUESTIONS
The A/V equipment does not respond to signals from my remote
control.
x
The IR receiver has a receiving sensitivity of about 10 metres with an
acceptance angle of 90 degrees. Range is also dependent on the
remote control used.
x
If the 'IR data' light on the IR Receiver is continuously illuminated, the
IR receiver is probably being disrupted by another infrared signal. Try
to locate the IR receiver so that it encounters as little disruption as
possible from, for example, direct sunlight, Flat Screen TVs, (LCD,
Plasma, LED), fluorescent lighting or energy-efficient light bulbs.
x
The IR receiver does not work with some A/V devices and models that
use higher IR frequencies such as Bang & Olufsen (B&O).
x
Ensure that the IR receiver and the IR extender cable are correctly
connected and that these are plugged in properly.
x
Some IR windows from set-top and satellite boxes are very sensitive
and are easily disrupted. These devices then receive too much infrared
light and will either work badly or not work at all. Relocate the IR LED
so that less infrared light is received via the IR window.
Do you have other questions that have not been resolved by the above
information? Please go to
10
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