Frequently Asked Questions - Marmitek SPLIT 418 Guide Utilisateur

5 USE
The maximum resolution that can be used is entirely dependent on the HDMI source
and the connected HDMI screens. The resolution of the HDMI source must be set so
that both HDMI screens support it. Check the instructions for the connected HDMI
equipment to verify the maximum supported resolution and how this can be set. Once
all equipment is connected and set in the correct way, switch everything off and then
on again. Select the correct HDMI input on your HDMI screen and you should then see
the same signal on each screen, with the same resolution.
Tip for usage:
Ensure that the HDMI source and screens fully support the HDCP protocol in order to
prevent any problems.

6 FREQUENTLY ASKED QUESTIONS

No (or bad) image and sound
If you see a bad image or no image at all after connecting the HDMI splitter, try to
establish what the problem is by connecting your devices, one by one, to your screen
(TV, monitor or projector). This will allow you to establish whether the problem lies in
the HDMI sources, the HDMI cables, the HDMI splitter or the screen. HDMI equipment
that has not been tested and certified by ATC (Authorized Test Centers) may cause
image and sound problems.
• Check whether the Split 418's power adapter is connected and plugged in;
• Only use High Speed HDMI® certified cables for the best picture and sound
quality;
• Do not use HDMI cables that are longer than specified in the technical data;
• Check whether the HDMI cables and/or connectors are damaged;
• Both the HDMI source as well as your screen must fully support HDMI;
• Check whether your HDMI sources and screen support HDCP (High-bandwidth
Digital Content Protection).
No proper 3D picture
• Check whether the HDMI source has been set to 3D and/or that this is set to
automatic.
• Both the HDMI source as well as the HD screen must support the same 3D
formats.
• Check whether the proper 3D picture is reproduced by directly connecting the
HDMI source to the screen with an HDMI cable.
Do you have a question that has not been answered here? Then have a look at
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SPLIT 418 5