Frequently Asked Questions (Faqs) - Marmitek GigaView 911 UHD Guide Utilisateur

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Frequently asked questions (FAQs)

No (or poor) image and sound on TV or projector
• Ensure that the micro USB power cables are connected to a free USB port on
another device or to the USB power adapters.
• Ensure that all HDMI cables are connected properly or replace them.
• For the best image and audio quality, only use High Speed HDMI® certified
cables.
• Do not use HDMI cables longer than those specified in the technical data.
• Check the HDMI cables and/or connectors for damage.
• Ensure that the HDMI source is turned ON and the correct HDMI input is selected
on the TV.
• Ensure that the HDMI source is set to a correct video resolution
(4k@30Hz or lower). If necessary, consult the user manual of your HDMI source.
Both the HDMI source and your TV or projector should fully support HDMI.

No or bad connection between the UHD transmitter and UHD receiver
• Move the transmitter and/or the receiver from the immediate vicinity
of the connected HDMI sources and Wi-Fi equipment. These may affect the
range.
• Avoid large obstacles, floors and walls between the transmitter and receiver as
much as possible.
• The best position of the transmitter and receiver is facing each other with the logo
on the front.
• Too much distance between transmitter and receiver. If needed, please test with
shorter distances.
• Ensure that the HDMI source and TV are both connected and/or switched on.
• Reset the transmitter and receiver to factory settings by pressing and holding the
reset button for more than 10 seconds on both the transmitter and the receiver.
Do you have any questions that are not answered here? Please check
www.marmitek.com
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