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Loud banging in the water lines when the solenoid valve
opens or closes.
Fault cause: The incoming water piping to the steam
generator is not satisfactorily secured.
Remedy: Using clamps, firmly secure the incoming water
piping to the wall.
Fault cause: Recoil (water hammer) in the incoming water
piping.
Remedy: Replace 1 meter of the water piping closest to the
steam generator by a flexible type, e.g. armored rubber hose
that can withstand the water pressure.
Safety valve opens or temperature protection cut-out
trips.
Fault cause: The steam pipe is blocked, see test 4.
Remedy: Remove the blockage.
Fault cause: The internal diameter of the steam piping is
drastically reduced, see test 4.
Remedy: Change the pipe or joint component that is causing
the reduction (internal diameter min. 12 mm).
Fault cause: These are several sharp bends in the steam
pipe, see test 4.
Remedy: Change the bends, they must be gently rounded
(minimum radius 50 mm).
Fault cause: Large water pocket in the steam pipe, see test
4.
Remedy: Adjust the water pipe to eliminate the water pocket.
Fault cause: Excessive limescale in the steam generator
water tank, see test 1.
Remedy: Descale several times with flushing in between.
Change the water tank, complete with the element and
electrodes, if that did not work.
Steam production comes and goes at short intervals
right from the start.
Fault cause: The sensor is not positioned correctly relative to
the steam jet, see test 2.
Remedy: Move the sensor or change the direction of the
steam jet.
Fault cause: Limescale or other foreign material in the dirt
filter.
Remedy: Remove and clean the dirt filter.
Fan or lighting not working despite correct connections.
Fault cause: A fuse can have blown/tripped.
Remedy: Replace the fuse in accordance with Fig. 15.

Error codes

Error code Symptom
Temperature sensor in the
1
room not connected or faulty
Temperature sensor in the
2
room not connected or faulty
Error occurs Events during error
Operation interrupted. Emptying of
During
the steam production source takes
operation
place 1 hour after the error
occurred.
Only the error code is shown.
At off
Steam production source does not
empty.
The standby steam room with its
steam production & Tylarium stop
working and emptying takes place
1 hour after the error occurred.
During
The steam room only notifies that
operation
there is an error. Operation is not
interrupted and emptying takes
place as normal 1 hour after the
steam bath ends.
Only the error code is shown.
At off
Emptying does not take place.
TEST 1.
Inspecting the build-up of limescale in the water tank.
Unscrew the lock nut at the top of the steam generator. Use
a torch to see inside the tank. Inspect the inside of the tank
through the hole. If there is a layer of limescale higher than 3
cm from the bottom, the steam generator has not been
serviced as prescribed with regular descaling. The fault could
also be that the automatic emptying and flushing have not
been working. If there is a switch in the electrical feed to the
steam generator, check that it has not been used as a shut-
down switch after each steam bath session. Such a switch
must not be switched off before not less than 80 minutes
have elapsed since the control panel has switched off.
TEST 2.
Functional check of the sensor.
Soak a small hand towel in cold water. Hang the wet towel
over the sensor. If the steam generator begins to produce
steam within 20 minutes the sensor is serviceable, but
positioned incorrectly or the temperature has been set to a
value that is too low.
TEST 3.
Functional check of the solenoid valve.
Use a separate switch to check that the solenoid valve is
operating satisfactorily. If it leaks. it may be due to dirt or
limescale deposits. Check that the dirt filter is intact, and
descale the steam generator.
TEST 4.
Checking the steam pipe if the safety valve opens or
temperature protection cut-out trips.
Unscrew and disconnect the steam pipe from the steam
generator. Start the steam generator and allow it to run for
about 1 hour. If the safety valve or temperature protection do
not trip during this test, there must be a blockage in the
steam pipe that is in the way of the steam. Rectify in
accordance with the troubleshooting chart.
If during servicing you wish to empty the tank – Use the
switch at the left wall of the electrical cabinet to manually
open and close the motorized ball valve.
In the event of problems, please contact the retailer where
you purchased the equipment.
Comments on error code
Is the sensor intact? Is it giving an incorrect value?
Resistance measurement should show approx.
10kΩ at 25˚C and approx. 677 Ω at 100˚C.
Is the sensor intact? Is it giving an incorrect value?
Resistance measurement should show approx.
10kΩ at 25˚C and approx. 677 Ω at 100˚C. This
sensor must be changed if it is faulty, otherwise
the standby function of the system cannot be
used.
33

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