Troubleshooting; Sounds Produced During Operation; After-Sales Service - IKEA TREVLIG Mode D'emploi

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Troubleshooting

• Check that the electricity supply has not been shut off.
• If you are unable to turn the hob off after using it, disconnect
it from the power supply.
• If alphanumeric codes appear on the display when the hob is
switched on, consult the following table for instructions.
Display code
No Code
TROUBLESHOOTING
No Code
• Check that the electricity supply has not been shut off.
• If you are unable to turn the hob off after using it, disconnect it from the
power supply.
• If alphanumeric codes appear on the display when the hob is switched on,
F0E1
consult the following table for instructions.
DISPLAY CODE
Cookware is detected but it is not
compatible with requested operation.
F0E1
F0E7
Wrong power cord connection.
F0E7
F0EA
The control panel switches off because
F0EA
of excessively high temperatures.
F0E2, F0E4, F0E6, Disconnect the hob from the power supply.
F0E2, F0E4, F0E6,
F0E8, F0EC, F1E1, Wait a few seconds then reconnect the hob to the power supply.
F0E8, F0EC, F1E1, F6E1,
F6E1, F7E5, F7E6 If the problem persists, call the service centre and specify the error code that appears on the display.
F7E5, F7E6, F2E1
d E The hob does not switch heat up.
The functions do not come on.
e.g.
[when the hob is off]
The hob does not allow a special
function to be activated.
e.g. :
e.g. The hob automatically sets a minimum
e.g.
power level to ensure that the cooking
[Power level lower
[Power level lower than
zone can be used.
than level requested]
level requested]

SOUNDS PRODUCED DURING OPERATION

Induction hobs may whistle or creak during normal operation.
These noises actually come from the cookware and are linked to the
characteristics of the pan bottoms (for example, when the bottoms are
made from different layers of material or are irregular).

AFTER-SALES SERVICE

In order to receive a more complete assistance, please register your
product on www . indesit . com / register.
BEFORE CALLING THE AFTER-SALES SERVICE:
1.
See if you can solve the problem by yourself with the help of the
suggestions given in the TROUBLESHOOTING.
2. Switch the appliance off and back on again to see if the fault persists.
IF AFTER THE ABOVE CHECKS THE FAULT STILL OCCURS, GET IN
TOUCH WITH THE NEAREST AFTER-SALES SERVICE.
To receive assistance, call the number shown on the warranty booklet or
follow the instructions on the website www . indesit . com .
When contacting our Client After sales service, always specify:
• a brief description of the fault;
• the type and exact model of the appliance;
Type: XXX Mod.: XXX
XXXXXXXXXXXXXXXXXXXX
XXXXXXXXXXXXXXX
Made in X XXXXXXXXXXXXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
Description
You cannot activate or operate
the hob.
The display does not react to the
touch.
Cookware is detected but it is
not compatible with requested
operation.
DESCRIPTION
Wrong power cord connection
The control panel switches off
because of excessively high
temperatures.
Disconnect the hob from the power supply.
Wait a few seconds then reconnect the hob to the power supply.
If the problem persists, call the service centre and specify the error code that appears on the display.
The hob does not allow a special
function to be activated.
The hob automatically sets a
minimum power level to ensure
that the cooking zone can be
used.
01 XXXX XXX XXXXX XX XXXX XXXXX
Please note: The presence of water, liquid spilled from pots or
any objects resting on any of the hob buttons can accidentally
activate or deactivate the control panel lock function.
Possible causes
There is residual water or
stains on the control panel.
Part of the display is covered
Please note: The presence of water, liquid spilled from pots or any
or the pots are placed too near
objects resting on any of the hob buttons can accidentally activate or
deactivate the control panel lock function.
to the display.
The cookware is not well
positioned on the cooking
zone, or it is not compatible
POSSIBLE CAUSES
with one or more cooking
The cookware is not well positioned on
zones.
the cooking zone, or it is not compatible
with one or more cooking zones.
The power supply connection
is not exactly as indicated in
"ELECTRICAL CONNECTION"
The power supply connection is not
exactly as indicated in "ELECTRICAL paragraph.
CONNECTION" paragraph.
The internal temperature of
The internal temperature of electronic
electronic parts is too high.
parts is too high.
DEMO MODE on.
The power regulator limits the
power levels in accordance
The power regulator limits the power
with the maximum value set
levels in accordance with the maximum
for the hob.
value set for the hob.
The power regulator limits the
The power regulator limits the power
power levels in accordance
levels in accordance with the maximum
value set for the hob.
with the maximum value set
for the hob.
These noises may vary according to the type of cookware used and to
the amount of food it contains and are not the symptom of something
wrong.
• the service number (number after the word Service on the rating
plate). The service number is also indicated on the guarantee
booklet;
• your full address;
• your telephone number.
If any repairs are required, please contact an authorized after-sales
service (to guarantee that original spare parts will be used and repairs
carried out correctly).
In the case of flush-mounted installation, call the After Sales Service to
request assembly of screws kit 4801 211 00112.
Solution
Clean and dry the control panel.
Remove the objects. Move the
pots away from the display. If the
problem persists wait 10 seconds.
Press On/Off button twice to
remove the F0E1 code and restore
the functionality of the cooking
SOLUTION
zone. Then, try to use the cookware
Press On/Off button twice to remove the
with a different cooking zone, or use
F0E1 code and restore the functionality
different cookware.
of the cooking zone. Then, try to use the
cookware with a different cooking zone, or
Adjust the power supply connection
use different cookware.
according to "ELECTRICAL
CONNECTION" paragraph.
Adjust the power supply connection
according to "ELECTRICAL CONNECTION"
paragraph.
Wait for the hob to cool down
Wait for the hob to cool down before using
before using it again.
it again.
Follow the instructions in the "DEMO
See paragraph "Power
MODE" paragraph.
management".
See paragraph "Power management".
See paragraph "Power
See paragraph "Power management".
management".
11
EN