Troubleshooting - IKEA W10675927A Guide D'utilisation Et D'entretien

Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.
Nothing will operate
Has a household fuse blown, or has a circuit breaker
tripped?
Replace the fuse or reset the circuit breaker. If the problem
continues, call an electrician.
Is the appliance wired properly?
See Installation Instructions.
Cooktop will not operate
Is the control knob set correctly?
Push in knob before turning to a setting.
Is the "All Off/Lock" cooktop lockout set?
See "All Off/Lock" section
Is the cooktop beeping continuously?
Wipe debris from the control panel surface.
Has one or more burners stopped working during use?
Allow the cooktop to cool down for 30 minutes then turn the
burner on again.
Excessive heat around cookware on cooktop
Is the cookware the proper size?
Use cookware about the same size as the surface cooking
area, element or surface burner. Cookware should not extend
more than ½" (1.3 cm) outside the cooking area.
Do cooktop surfaces become hot?
REMEMBER: When cooktop is in use, the entire cooktop
area may become hot.
Cooktop has flashing lights
Are the lights on the cooktop flashing on and off?
All cooktop control panel lights flash on and off, indicating
that one or more keys are permanently pressed. Follow the
steps below.
All cooktop control panel lights On
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TROUBLESHOOTING

Cooktop cooking results not what expected
Cooktop element is warm but does not glow red
A vapor is being emitted from the knobs of the cooktop
Cooktop element is cycling on and off
All cooktop control panel lights Off
1. Make sure the cooktop controls are OFF.
2. Clean the cooktop touch control panel thoroughly. See
"General Cleaning" section.
3. If the cooktop lights continue to flash, disconnect power
or unplug the cooktop.
4. After 1 minute, reconnect power or plug in the cooktop.
5. If the lights continue to blink on and off, call for service.
Is the proper cookware being used?
See "Cookware" section.
Is the control knob set to the proper heat level?
See "Cooktop Controls" section.
Is the appliance level?
Level the appliance. See the Installation Instructions.
Does it appear to take longer to cook food at a certain
power level than usual or some power levels do not
perform as well as usual.
The cooktop regulates the temperature of the internal
components and automatically reduces the power of all the
elements in use without any visual or audible feedback. Allow
the cooktop to cool down for 30 minutes to resume normal
cooking performance. See "To Use" in the "Cooktop
Controls" section.
Is the Keep Warm feature being used?
The Keep Warm element does not glow red. See the
appropriate "Keep Warm" section for your model.
Is the cooktop in its first use(s)?
During the first use(s), a vapor may be seen exiting the holes
around the knobs of the cooktop. This behavior is normal and
should disappear after use.
Element cycling is normal for all power levels.
The elements may cycle on and off to control the temperature
and avoid overheating.