TROUBLESHOOTING
TEMPERATURE AND MOISTURE
TEMPERATURE IS TOO WARM
New installation? Allow 24 hours following
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installation for the refrigerator to cool
completely.
Door(s) opened often or left open? Allows
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warm air to enter refrigerator. Minimize
door openings and keep doors fully closed.
Large load of food added? Allow several
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hours for refrigerator to return to normal
temperature.
Controls set correctly for the surrounding
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conditions? Adjust the controls a setting
colder. Check temperature in 24 hours. See
"Using the Controls."
Refrigerator not cooling? For models with
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digital controls, turn the refrigerator off and
then on to reset. If this does not correct the
problem, call for service.
Air vents blocked? Remove any item from
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in front of the air vents.
THERE IS INTERIOR MOISTURE BUILDUP
NOTE: Some moisture buildup is normal.
Humid room? Contributes to moisture
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buildup.
Door(s) opened often or left open? Allows
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humid air to enter refrigerator. Minimize
door openings and keep doors fully closed.
24 | TROUBLESHOOTING
ICE AND WATER
THE ICE MAKER IS NOT PRODUCING ICE OR
NOT ENOUGH ICE
Refrigerator connected to a water supply
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and the supply shutoff valve turned on?
Connect refrigerator to water supply and
turn water shutoff valve fully open.
Kink in the water source line? A kink in the
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line can reduce water flow. Straighten the
water source line.
Ice maker turned on? Make sure wire
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shutoff arm or switch (depending on
model) is in the ON position.
New installation? Wait 24 hours after ice
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maker installation for ice production to
begin. Wait 72 hours for full ice production.
Large amount of ice recently removed?
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Allow 24 hours for ice maker to produce
more ice.
Ice cube jammed in the ice maker ejector
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arm? Remove ice from the ejector arm with
a plastic utensil.
Reverse osmosis water filtration system
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connected to your cold water supply?
This can decrease water pressure. See
"Water Supply Requirements" in either the
Installation Instruction booklet or the Use &
Care Guide.
THE ICE CUBES ARE HOLLOW OR SMALL
NOTE: This is an indication of low water
pressure.
Water shutoff valve not fully open? Turn
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the water shutoff valve fully open.
Kink in the water source line? A kink in the
■
line can reduce water flow. Straighten the
water source line.
Reverse osmosis water filtration system
■
connected to your cold water supply? This
can decrease water pressure. See "Water
Supply Requirements."
Questions remain regarding water
■
pressure? Call a licensed, qualified plumber.
ICE IS STICKING TOGETHER IN THE ICE
STORAGE BIN
It is normal for frost to be on top of the ice
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storage bin due to normal opening and
closing of the freezer.
It is normal for ice to stick together when
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it is not dispensed or used frequently. It is
recommended that the ice storage bin be
emptied and cleaned as needed. See "Ice
Maker and Storage Bin."
OFF-TASTE, ODOR OR GRAY COLOR IN THE ICE
New plumbing connections? New
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plumbing connections can cause
discolored or off-flavored ice.
Ice stored too long? Discard ice. Wash ice
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bin. Allow 24 hours for ice maker to make
new ice.
Odor transfer from food? Use airtight,
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moisture proof packaging to store food.
Are there minerals (such as sulfur) in
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the water? A water filter may need to be
installed to remove the minerals.
Is there a water filter installed on the
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refrigerator? Gray or dark discoloration in
ice indicates that the water filtration system
needs additional flushing.