TROUBLESHOOTING
TEMPERATURE AND MOISTURE
TEMPERATURE IS TOO WARM
New installation? Allow 24 hours following
■
installation for the refrigerator to cool
completely.
Door(s) opened often or left open? Allows
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warm air to enter refrigerator. Minimize
door openings and keep doors fully closed.
Large load of food added? Allow several
■
hours for refrigerator to return to normal
temperature.
Controls set correctly for the surrounding
■
conditions? Adjust the controls to a colder
setting. Check temperature in 24 hours.
Refer "Using the Controls."
Refrigerator not cooling? For models
■
with digital controls, turn the refrigerator
OFF and then ON to reset. If this does not
correct the problem, call for service.
Air vents blocked? Remove any item from
■
in front of the air vents.
THERE IS INTERIOR MOISTURE BUILDUP
NOTE: Some moisture buildup is normal.
Humid room? Contributes to moisture
■
buildup.
Door(s) opened often or left open? Allows
■
humid air to enter refrigerator. Minimize
door openings and keep doors fully closed.
ICE AND WATER
THE ICE MAKER IS NOT PRODUCING ICE OR
NOT ENOUGH ICE
Refrigerator connected to a water supply
■
and the supply shutoff valve turned on?
Connect refrigerator to water supply and
turn water shutoff valve fully open.
Kink in the water source line? A kink in the
■
line can reduce water flow. Straighten the
water source line.
Ice maker turned on? Make sure wire
■
shutoff arm or switch (depending on
model) is in the ON position.
New installation? Wait 24 hours after ice
■
maker installation for ice production to
begin. Wait 72 hours for full ice production.
Large amount of ice recently removed?
■
Allow 24 hours for ice maker to produce
more ice.
Ice cube jammed in the ice maker ejector
■
arm? Remove ice from the ejector arm with
a plastic utensil.
Reverse osmosis water filtration system
■
connected to your cold water supply?
This can decrease water pressure. Refer
"Water Supply Requirements" in either the
Installation Instruction booklet or the Use &
Care Guide.
THE ICE CUBES ARE HOLLOW OR SMALL
NOTE: This is an indication of low water
pressure.
Water shutoff valve not fully open? Turn
■
the water shutoff valve fully open.
Kink in the water source line? A kink in the
■
line can reduce water flow. Straighten the
water source line.
Reverse osmosis water filtration system
■
connected to your cold water supply? This
can decrease water pressure. Refer "Water
Supply Requirements."
■
Questions remain regarding water
■
pressure? Call a licensed, qualified plumber.
ICE IS STICKING TOGETHER IN THE ICE
STORAGE BIN
It is normal for frost to be on top of the ice
■
storage bin due to normal opening and
closing of the freezer.
It is normal for ice to stick together when
■
it is not dispensed or used frequently. It is
recommended that the ice storage bin be
emptied and cleaned as needed. Refer "Ice
Maker and Storage Bin."
OFF-TASTE, ODOR OR GRAY COLOR IN THE ICE
New plumbing connections? New
■
plumbing connections can cause
discolored or off-flavored ice.
Ice stored too long? Discard ice. Wash ice
■
bin. Allow 24 hours for ice maker to make
new ice.
Odor transfer from food? Use airtight,
■
moisture-proof packaging to store food.
Are there minerals (such as sulfur) in
■
the water? A water filter may need to be
installed to remove the minerals.
Is there a water filter installed on the
■
refrigerator? Gray or dark discoloration in
ice indicates that the water filtration system
needs additional flushing.
LIGHTS
The lights in both the refrigerator and freezer
compartments are LEDs which do not need to
be replaced. If the lights do not illuminate when
the door or drawer is opened, call for assistance
or service. In the U.S.A., call 1-800-422-1230. In
Canada call 1800-536-6247.
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