LAVAZZA CLASSY PRO DWC Mode D'emploi page 34

EN
N° Problem encountered
The display shows
the message
10
"DESCALING
REQUIRED".
The display shows the
message "CREDIT
11
THRESHOLD
REACHED".
The display shows
12 the message "MILK
VALVE TIMEOUT".
The coffee flows out
too fast and no creamy
13
froth forms on the
surface
14 The coffee is cold.
Dispensed coffee is
15
insufficient or excessive.
Coffee not supplied
and steam coming
16
out of the capsule
compartment.
Coffee pours out in
17
drops.
34
TROUBLESHOOTING
Possible causes
1 - The machine has
limescale build-up.
1 - No credit available.
1 - Machine damaged.
1 - Capsule not
compatible.
2 - Capsule already
used.
1 - Coffee pours out in
drops, water circuit
clogged.
2 - The machine has
limescale build-up
1 - Incorrect dose
programming.
1 - The loading lever
was not set to the
brewing position.
1 - Faulty capsule.
2 - Pump working
improperly.
3 - Spout/water circuit
clogged.
4 - The machine has
limescale build-up.
Solution
Descale the machine.
Contact Lavazza
Customer Service
Power cycle the
machine.
Use Lavazza capsules or
compatibles.
Bring the lever back to
rest position and load a
new capsule.
Run the machine
washing cycle.
Descale the machine.
Program the coffee dose
properly
Set the loading lever to
the brewing position.
Replace the capsule.
Check for abnormal
noise of the machine.
Clean the coffee
dispensing spout
(see MAINTENANCE
AND CLEANING).
Descale the machine.
Result
Ok: call solved.
Non-ok: machine
being serviced.
Ok: call solved.
Non-ok: machine
being serviced.
Ok: call solved.
Non-ok: machine
being serviced.
Ok: call solved.
Non-ok: go to step 2
Ok: call solved.
Non-ok: machine
being serviced.
Ok: call solved.
Non-ok: go to step 2
Ok: call solved.
Non-ok: machine
being serviced.
Ok: call solved.
Non-ok: machine
being serviced.
Ok: call solved.
Non-ok: machine
being serviced.
Ok: call solved.
Non-ok: go to step 2
Ok: call solved.
Non-ok: go to step 3
Ok: call solved.
Non-ok: go to step 4
Ok: call solved.
Non-ok: machine
being serviced.