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N° Problem encountered
Water leaks at the
5
front side of the coffee
machine.
Water leaks at the
6
rear side of the coffee
machine.
The loading lever does
not reach the supply
7
position or requires an
excessive closing effort.
The display shows the
8
message "SYSTEM
TOO HOT".
The display shows the
message "ERROR,
9
CONTACT THE
SERVICE CENTRE".
TROUBLESHOOTING
Possible causes
1 - Spent capsule
drawer not inserted
correctly.
2 - Spent capsule
drawer filled.
3 - Capsule stuck.
4 - Capsule not
compatible.
1 - Tank not inserted
correctly.
2 - Tank damaged.
1 - Spent capsule
drawer filled.
2 - Capsule fitted
incorrectly.
1 - Machine
overheated
(internally).
1 - Machine damaged,
NTC error.
2 - Machine damaged,
Thermoblock error.
3 - Machine damaged,
internal error.
Solution
Insert the spent capsule
drawer correctly.
Empty the spent capsule
drawer and the drip tray.
Lift and lower the
capsule loading lever.
If this is not enough,
disconnect the machine
from power mains and
operate manually to
remove the capsule from
the duct.
Use Lavazza capsules or
compatibles.
Insert the tank correctly.
Check for leaks in the
tank keeping it separate
from the machine.
Empty the spent capsule
drawer.
Repeat the sequence,
lever in the off position,
lever in the brewing
position; if this is
not enough, operate
manually to remove
the capsule from the
duct with the machine
disconnected from
power mains.
Wait about 15 minutes,
when the machine
is cool press the
MULTIFUNCTION
button.
Power cycle the
machine.
EN
Result
Ok: call solved.
Non-ok: go to step 2
Ok: call solved.
Non-ok: go to step 3
Ok: call solved.
Non-ok: go to step 4
Ok: call solved.
Non-ok: machine
being serviced.
Ok: call solved.
Non-ok: go to step 2
Ok: call solved.
Non-ok: machine
being serviced.
Ok: call solved.
Non-ok: go to step 2
Ok: call solved.
Non-ok: machine
being serviced.
Ok: call solved.
Non-ok: machine
being serviced.
Ok: call solved.
Non-ok: machine
being serviced.
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