Repair service
•
Repairs, which are not covered by the guarantee, can be carried out for charge by
our service center. Our service center will be glad to provide you with a cost esti-
mate.
We can only process devices which have been packaged sufficiently and which
have been dispatched with correct stamping.
Note: In case of complaint or service, please deliver your device cleaned, and with
•
an indication of the defect, to our service address.
Devices sent in freight collect - by bulk freight, express or with other special
freight - are not accepted.
•
Defective units returned to us will be disposed of for free.
Trouble shooting
Problem
Trimmer vibrates
Trimmer does not
start
Poor cutting per-
formance
Possible cause
Spool (
24) is dirty
Spool (
24) is defective
No mains power
ON / OFF switch (
defective
Worn carbon brushes
Motor defective
Line spool (
24) does not
have sufficient line
Line has not been conduct-
ed out of the spool (
or only on one side
Remedy
Clean spool
(see "Cleaning and maintenance")
Exchange spool(see "Cleaning and
maintenance")
Check cable, line, plug; repair by
qualified electrician
3)
Repair by After-Sales Service
Lengthen cutting line
(see "Operation")
or exchange spool
(see "Cleaning and maintenance")
Remove spool and lace line through
24)
opening outwards and return spool.
GB
109