Troubleshooting:
NOTE: For any fault of the machine, please always check the charging
station first, to see if it is under proper working status(fence line is not
loosen, or bite by your pets, or cut by the blades of the machine, or your
AC power shutted down when the machine is working). The lamp on the
charging station will be red flashing if there's such problem.
1. The mower does not start.
a) The mower starts in an ineffective fence line area. Check the fence line for
repair.
b) Check the emergency stop switch. If the emergency stop switch is
locked, press the emergency stop switch then press red power switch.
c) If the mower has not been used for a long while, the battery may be empty.
Make sure to charge it again after charging. Even when unused, it is
recommended that the battery is charged every 3 months.
2. The mower does not move forward.
a) The bumper sensor may be damaged.
b) If the grass is very long at the first time, which will shelter the sensor tube,
please mow the grass with a traditional lawn mower before using the robot
mower.
3. The mower does not mow properly or at all.
a) Turn off the mower. Check if the blades are properly installed.
Replace the blades if damaged.
b) If the mower is in a slope which has an angle more than 28 o , the mower will
automatically stop.
c). The root part of the blade holder is stuck by objects or grass. Remove them
and restart.
d) The grass is too dense to be mowed due to the automatic protection of
machine.
e) the machine stopped automatically to protect the PCBs and other
compnents when it tested the motor temperature is too high.
4. The mower crosses the fence line and continues outside the
perimeter.
a)The fence line turn angle is too steep. The inner angle must be at least 125
o .
b) The fence line is too close to a slope. Adjust the fence line
position to be in accordance to the recommendations.
c) The fence line signal is weak. The fence line must not exceed
200m.