Burg Wächter BURGprotect BASE 2200 Notice D'installation Et D'utilisation page 27

FAQ – Commissioning
Question 1: What should I do when
the panel still flashes after the
configuration?
Answer: Switch the device off and back on
again. Then start the configuration from step
2, Switching on. Reduce the distance
between the BASE and your WLAN router.
Question 2: Why could no connection
be established?
Answer: Please check the network data
entered and if your router is connected to
the internet and that the BURGprotect BASE
is in the wireless range of your router. Tap on
"Restore connection" in order to check the
connection again, or "Back" to correct
the entry.
Question 3: What can I do when the
network "burg_xxxxx" is not found?
Answer: Please keep the Reset button on the
back side of the device pressed for approx.
5 seconds and wait until the device has
restarted (approx. 1 minute). Then carry out
the WLAN search again.
Note:
Devices supported: iPhone or Android
smartphone with iOS version 7.0 or newer
as well as Android version 4.3 or newer.
BURGprotect BASE supports WLAN in
a 2.4GHz b/g/n frequency band. Before
commissioning, make sure that DHCP is
activated on the router and that an internet
connection is established. The BURGprotect
BASE supports the IPV4 protocol. As SIM
card, use a GSM/WCDMA/LTE SIM card and
no CDMA!
BASE 2200 English | 27
BURGprotect_BASE 2200_03-2019_03.indd 27 10.04.2019 16:24:3