Publicité
System configuration
Under [Maintenance] in the [System configuration] tab, import and export the system configuration backup file.
Maintenance
General information
Firmware
Device data
Network
Date and time
VoIP settings
Access control
Video entry system
Credentials
Forwards and diversions
Licences
Maintenance
Diagnosis
Diagnosis
Log
The system records log files that collect useful diagnostic information.
Under [Diagnosis] in the [Logs] tab, set the log level, destination and type.
Go to [Download] for the files needed by technical support to trace the origin of any system issues.
CDR (Call Detail Record) log files can also be obtained. These are detailed reports of the calls on a given day or in a given period in .csv format.
Set the maximum number of CDR log entries to be retrieved.
Once you have finished, press [Save].
Set the day or a specific time interval.
CDR logs can be obtained via [Download log CDR].
Diagnosis
General information
Logs
Device data
Network
Logs
Date and time
VoIP settings
Log level
Access control
Destination
Video entry system
Credentials
Forwards and diversions
Log type
Licences
Maintenance
Diagnosis
CDR logs
CDR max items
From
From
Restore device
2
3
Events
System errors
1
Save
Download
Save
Download log CDR
User
User
Error
Local
Log type
Publicité
