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Limited Warranty
Panasonic Products Limited Warranty
Limited Warranty Coverage
If your product does not work properly because of a defect in
materials or workmanship, Panasonic Consumer Electronics
Company, Division of Panasonic Corporation of North
America (referred to as "the warrantor") will, for the length of
the period indicated on the chart below, which starts with the
date of original purchase ("Limited Warranty period"), at its
option either (a) repair your product with new or refurbished
parts, (b) replace it with a new or a refurbished equivalent
value product, or (c) refund your purchase price. The
decision to repair, replace, or refund will be made by the
warrantor.
Product or Part Name
Home Theater Audio System
All included Accessories
During the "Labor" Limited Warranty period there will be no
charge for labor. During the "Parts" Limited Warranty period,
there will be no charge for parts.
You must visit https://help.na.panasonic.com/ to arrange for
service during the Limited Warranty period. If
non-rechargeable batteries are included, they are not
warranted.
This Limited Warranty only applies to products purchased
and serviced in the United States. This Limited Warranty is
extended only to the original purchaser of a new product
which was not sold "as is". A purchase receipt or other proof
of the original purchase date is required for Limited Warranty
service.
Mail-In Service -- Online Repair Request
Online Repair Request
To submit a new repair request and for quick repair status
visit our Web Site at https://help.na.panasonic.com/
When shipping the unit, carefully pack, include all supplied
accessories listed in the Owner's Manual, and send it
prepaid, adequately insured and packed well in a carton box.
When shipping Lithium Ion batteries please visit our Web
Site at https://help.na.panasonic.com/ as Panasonic is
committed to providing the most up to date information.
Include a letter detailing the complaint, a return address and
provide a daytime phone number where you can be
reached. A valid registered receipt is required under the
Limited Warranty.
IF REPAIR IS NEEDED DURING THE WARRANTY
PERIOD, THE PURCHASER WILL BE REQUIRED TO
FURNISH A SALES RECEIPT/PROOF OF PURCHASE
INDICATING DATE OF PURCHASE, AMOUNT PAID AND
PLACE OF PURCHASE. CUSTOMER WILL BE
CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED
WITHOUT SUCH PROOF OF PURCHASE.
Limited Warranty Limits and Exclusions
This Limited Warranty ONLY COVERS failures due to
defects in materials or workmanship, and DOES NOT
COVER normal wear and tear or cosmetic damage. The
Limited Warranty ALSO DOES NOT COVER damages
which occurred in shipment, or failures which are caused by
products not supplied by the warrantor, or failures which
result from accidents, misuse, abuse, neglect, mishandling,
misapplication, alteration, faulty installation, set-up
adjustments, misadjustment of consumer controls, improper
maintenance, power line surge, lightning damage,
(ONLY FOR U.S.A)
modification, introduction of sand, humidity or liquids, or
rental use of the product, or service by anyone other than a
Factory Service Center or other Authorized Servicer, or
damage that is attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS
LISTED UNDER "LIMITED WARRANTY COVERAGE".
THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES RESULTING FROM THE
USE OF THIS PRODUCT, OR ARISING OUT OF ANY
BREACH OF THIS LIMITED WARRANTY.
(As examples, this excludes damages for lost time, travel to
and from the servicer, loss of or damage to media or images,
data or other memory or recorded content. The items listed
Parts
Labor
are not exclusive, but for illustration only.)
1 Year
Not
ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING
Applicable
THE WARRANTY OF MERCHANTABILITY, ARE LIMITED
TO THE PERIOD OF THE LIMITED WARRANTY.
90 Days
Not
Applicable
Some states do not allow the exclusion or limitation of
incidental or consequential damages, or limitations on how
long an implied Limited Warranty lasts, so the exclusions
may not apply to you.
This Limited Warranty gives you specific legal rights and you
may also have other rights which vary from state to state. If a
problem with this product develops during or after the
Limited Warranty period, you may contact your dealer or
Service Center. If the problem is not handled to your
satisfaction, then write to:
PARTS AND SERVICE, WHICH ARE NOT COVERED BY
THIS LIMITED WARRANTY, ARE YOUR
RESPONSIBILITY.
Product registration is not mandatory. Failure to
complete the form does not affect the consumer's
warranty rights.
For the hearing or speech impaired TTY: 1-877-833-8855
Panasonic Corporation of North America
Consumer Affairs Department
Two Riverfront Plaza
Newark, NJ 07102-5490
for all your Panasonic gear
Go to
https://help.na.panasonic.com/
Get everything you need to get the most out of
your Panasonic products
Accessories & Parts for your Camera, Phone,
A/V products, TV, Computers & Networking,
Personal Care, Home Appliances, Headphones,
Batteries, Backup Chargers & more...
Customer Services Directory
For Product Information, Operating Assistance,
Parts, Owner's Manuals, Dealer and Service info
go to https://help.na.panasonic.com/
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