Blendtec COMMERCIAL Serie Manuel D'utilisation page 15

SECTION 5
TROUBLESHOOTING
While we do not expect you to have any problems with your
blender, sometimes issues do occur. Use the following guidelines
to see if the problem is easily fixed or requires service.
5.1 WHERE TO START?
• If the blender won't turn on, is displaying an error message, or
causes an issue without a jar on top of the machine, continue
to section 5.2.
• If the jar has an issue or the blender has an issue that only
occurs when a jar is on top of the machine, continue to section
5.3.
• If the blender is working and the jar is working but the blend
is unsatisfactory, continue to section 5.4.
5.2 BLENDER TROUBLESHOOTING
If the display is not lit:
• Check that the blender power switch/button is turned on.
• Check the circuit breaker/fuse or try a different power outlet
on a different circuit breaker.
If the button does not work:
• Test other buttons to see if the button has been disabled. If
another button works, check to see if the button has been
disabled in the menu.
If overtemp error is displayed - This indicates that the motor
is overheating:
• Ensure the blender has enough space for airflow.
• Ensure the jar is not filled beyond the max fill line.
• Ensure the jar is not filled with excessively hard or thick
ingredients.
Note: When this error occurs, the blender will be in protection mode
until it cools to operating temperature. If the blender does not work
after 20 minutes or more of cooling time, contact a Blendtec
agent.
If overload error is displayed - This indicates an overload on
the motor:
• Ensure the jar is not filled beyond the max fill line.
• Ensure the jar is not filled with excessively hard or thick
ingredients.
Note: To clear the error, unplug and replug the machine.
If the problem goes away when the jar is removed from the
blender, or when a different jar is used, see section 5.3.
If an error on the display is not listed in the manual, or
the troubleshooting steps listed above have not resolved
the issue, please see the inside cover for details on how
to contact a Blendtec
replacements or checking on warranty status.
5.3 JAR TROUBLESHOOTING
If the jar is leaking or causing an issue, remove the jar from
the base and empty it:
If the jar is leaking:
• Check that the lid is fully seated on the jar.
• Grab the jar shaft and try to wiggle it. If the shaft can move
side to side or up and down, stop using and replace the jar.
If the jar is causing an error on the motor base:
• Try a different jar on the blender base. If the jar is causing the
issue stop using and replace the jar.
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