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EN Guarantee
We take special care to select high quality materials and use manufacturing techniques that allow us to
create products incorporating design and durability. This product has a manufacturer's guarantee of 2 years
against manufacturing defects, from the date of purchase (if bought in store) or date of delivery (if bought
online), at no additional cost for normal (non-professional or commercial) household use.
To make a claim under this guarantee, you must present your proof of purchase (such as a sales receipt,
purchase invoice or other evidence admissible under applicable law), please keep your proof of purchase in
a safe place. For this guarantee to apply, the product you purchased must be new, it will not apply to second
hand or display products. Unless stated otherwise by applicable law, any replacement product issued under
this guarantee will only be guaranteed until expiry of the original period guarantee period.
This guarantee covers product failures and malfunctions provided the product was used for the purpose
for which it is intended and subject to installation, cleaning, care and maintenance in accordance with the
information contained in these terms and conditions, in the user manual and standard practice, provided that
standard practice does not conflict with the user manual.
This guarantee does not cover defects and damage caused by normal wear and tear or damage that could
be the result of improper use, faulty installation or assembly, neglect, accident, misuse, or modification of the
product. Unless stated otherwise by applicable law, this guarantee will not cover, in any case, ancillary costs
(shipping, movement, costs of uninstalling and reinstalling, labour etc), or direct and indirect damage.
This guarantee does not cover defects and damage caused by or resulting from:
- Normal wear and tear
- Overload, misuse or neglect
- Repairs attempted by anyone other than an authorised agent
- Cosmetic damage
- Damage caused by foreign objects, substances or accidents
- Accidental damage or modification
- Failure to follow manufacturer's guidelines
- Loss of use of the goods
If the product is defective, we will, within a reasonable time, repair, replace, refund, service or provide spare
parts.
Rights under this guarantee are enforceable in the country in which you purchased this product. Guarantee
related queries should be addressed to the store you purchased this product from.
The guarantee is in addition to and does not affect your statutory rights.
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