9.3. IN CASE OF FAILURE
PROBLÈMES
After the timer was activated, no
image appears on the screen.
The TWAIN window has a red spot.
Some white areas appear on the
image.
The image is blurry, stretched or
scratched.
In case of failure not mentioned above, please send back the Sopix2 system to the SOPRO dealer or after-sales
department.
WARNING:
No maintenance should be performed by a third party.
22
²
S o p i x
• U s e r m a n u a l
E N G L I S H
1. The
sensor
positioned in relation to the
generator cone.
2. Exposure time is too short.
3. Failure of the generator.
4. Sensor or Controller.
5. USB cable.
Wire connection problem.
The sensor is incorrectly positioned
in relation to the generator cone.
1. The
sensor
positioned.
2. The patient moved when the
image was taken.
3. The generator head was not
stabilized when the timer was
activated.
CAUSES
is
incorrectly
1. Use a KERR type positioning kit
for the sensor.
2. Slightly increase the exposure
time.
3. Check for proper generator
operation.
4. Check the sensor is correctly
connected to the computer.
5. Avoid using a port on the front
plate.
1. Check the sensor is correctly
connected to the computer.
2. The USB port may be put in
standby by Windows.
Use a KERR type positioning kit for
the sensor.
is
incorrectly
1. Use a KERR type positioning kit
of the sensor.
2. The patient should be still when
the image is taken.
3. Stabilize the generator head.
SOLUTIONS