SMART FUNCTIONS
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NOTE
• LG ThinQ is not responsible for any network
connection problems or any faults,
malfunctions, or errors caused by network
connection.
• The surrounding wireless environment can
make the wireless network service run slowly.
• If the distance between the appliance and the
wireless router is too far, the signal strength
becomes weak. It may take a long time to
connect or installation may fail.
• If the appliance is having trouble connecting to
the Wi-Fi network, it may be too far from the
router. Purchase a Wi-Fi repeater (range
extender) to improve the Wi-Fi signal strength.
• The network connection may not work properly
depending on the Internet service provider.
• The Wi-Fi connection may not connect or may be
interrupted because of the home network
environment.
• The appliance cannot be connected due to
problems with the wireless signal transmission.
Unplug the appliance and wait about a minute
before trying again.
• If the firewall on your wireless router is enabled,
disable the firewall or add an exception to it.
• The wireless network name (SSID) should be a
combination of English letters and numbers. (Do
not use special characters.)
• Smartphone user interface (UI) may vary
depending on the mobile operating system (OS)
and the manufacturer.
• If the security protocol of the router is set to
WEP, you may fail to set up the network. Please
change it to other security protocols (WPA2 is
recommended) and connect the product again.
Window Open Detection (On
Some Models/LG ThinQ)
When a window is opened or outside air comes in,
the temperature change can be detected and
Energy Control mode is turned on.
To use the Window Open Detection function or
set the Energy Control Turn Off Time, connect the
appliance to the LG ThinQ application.
• If a window is opened,
indoor unit display.
NOTE
• The Window Open Detection function can be
used with the Cooling and Heating modes.
• The Window Open Detection function is
cancelled in the following situations.
- If the appliance recognizes that the window is
closed
- If the Energy Control Turn Off Time has
elapsed
- If the operating mode is changed
• The Window Open Detection function does not
work in the following cases.
- If Cooling and Heating operation is run too
soon after turning on the appliance
- If the temperature difference between the
indoors and outdoors is not large
- If there is insufficient ventilation through the
windows
• When connected to the Multi Outdoor unit, this
functions may not be supported.
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or
appear on the
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