Pit Boss SPORTSMAN Mode D'emploi page 16

Proper cleaning, maintenance, and the use of clean, dry, quality fuel will prevent common operational problems. When
your Pit Boss® smoker is operating poorly, or on a less frequent basis, the following troubleshooting tips may be helpful.
WARNING: Always disconnect the electrical cord prior to opening the smoker for any inspection, maintenance,
cleaning, or service work. Ensure the smoker is completely cooled to avoid injury.
PROBLEM
No Power Lights On The
Control Board
Fire In Burn Pot Will Not
Light
Flashing Dots On LCD
Screen
Flashing Temperature On
LCD Screen
"ErH" Error Code
"Er1" Error Code
PIT BOSS® GRILLS
TROUBLESHOOTING
CAUSE SOLUTION
Power Button Press the Power Button. Try another attempt and hold for two seconds to verify
connection.
Not Connected To Power Ensure smoker is plugged into a working power source. Reset breaker. Ensure GFCI is a
Source, GFCI Outlet Has minimum 15 Amp service (see Electric Wire Diagram for access to electric components).
Tripped
Ensure all wire connections are firmly connected and dry.
Fuse Blown On The Remove cooking components from the main smoke cabinet. Turn the unit onto its side,
Control Board and remove the screws on the rear side of the Control Board. Check the fuse for a broken
wire or if the transparent fuse tubing has turned black. If yes, manually replace with a
new fuse.
Faulty Control Board Control Board needs to be replaced. Contact Customer Service for a replacement part.
Auger Not Primed Before the unit is used for the first time or anytime the hopper is completely emptied
out, the auger must be primed to allow pellets to fill the burn pot. If not primed, the
igniter will timeout before the pellets ignite. Follow Auger Priming Procedure .
Auger Motor Is Jammed Remove cooking components from the main smoke cabinet. Press the Power Button to
turn the unit on and inspect the auger feed system. Visually confirm that the auger is
dropping pellets into the burn pot. If not operating properly, call Customer Service for
assistance or a replacement part.
Igniter Failure Remove cooking components from the main smoke cabinet. Press the Power Button to
turn the unit on and inspect the igniter. Visually confirm that the igniter is working by
placing your hand above the burn pot and feeling for heat. Visually confirm that the
igniter is protruding approximately 13mm / 0.5 inches in the burn pot. If not operating
properly, follow Manual Start-up Procedure to continue use of smoker; however, call
Customer Service for assistance or a replacement part.
The Igniter Is On This is not an error that effects the unit. Used to show that the unit has power and is
in Start-Up mode (igniter is on). The igniter will turn off after five minutes. Once the
flashing dots disappear, the unit will begin to adjust to the desired temperature selected.
Smoker Temperature Is This is not an error that effects the unit; however, it is used to show that there is
Below 65°C /150°F some risk that the fire could go out. Check hopper for sufficient fuel or if there is an
obstruction in the feed system. Remove pellets and follow Care and Maintenance
instructions. Check temperature probe and follow Care and Maintenance instructions if
dirty. Check burn pot for ash build-up or obstructions, and follow Care and Maintenance
instructions for ash build-up. Check fan. Ensure it is working properly and air intake is not
blocked. Follow Care and Maintenance instructions if dirty. Check auger motor to confirm
operation (rotation), and ensure there is no blockage in the auger tube.
The Smoker Has Press and hold the Power Button for two secconds to turn the unit off, and allow smoker
Overheated, Possibly to cool. Follow Care and Maintenance instructions. After maintenance, remove pellets,
Due To Grease Fire Or and confirm positioning of all component parts. Once cooled, press the Power Button to
Excess Fuel. turn the unit on, then select desired temperature. If error code still displayed, contact
Customer Service.
Temperature Probe Wire Access the electrical components on the base of the unit (see Electric Wire Diagram ) and
Not Making Connection check for any damage to the Temperature Probe wires. Ensure Temperature Probe spade
connectors are firmly connected, and connected correctly, to the Control Board.
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