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Problem
Possible Cause
Solution
Won't
Drain hose is kinked or
Straighten or unplug hose (see
Drain/Won't
clogged.
"Installation Instructions," Section C).
Spin/
Wet Loads
Correct operation of
After a wash or rinse, the washer will
neutral drain,
drain without spinning. After draining,
the spinning begins.
Lid is open.
Close the lid,
Drain hose is more than
Lower drain hose (see "lnstallation
96 in (2.4 m) above floor.
Instructions," Section C).
Too much detergent -
Use less detergent.
excessive sudsing.
Wrong cycle for load
Choose a cycle with a higher spin
being washed,
speed (see "Operating Your Washer").
Low voltage or using an
Check electrical source or call
extension cord.
electrician. Do not use extension
cords.
Cold rinses.
Cold rinses leave loads wetter than
warm rinses. This is normal.
Continues
Drain hose is less than
Raise the drain hose (see "Installation
to Fill/
39 in (99 cm) above floor."
Instructions," Section C).
Continues
to Drain/
Drain hose fits tightly into
Adjust drain hose for loose fit (see
Cycle Stuck
standpipe.
"Installation Instructions," Section C).
Drain hose taped into
Do not seal off drain hose with tape.
standpipe.
The drain hose needs an air gap,
Washer Makes
Load is unbalanced.
Redistribute load.
Noise
Washer is not level.
Level washer. Reset rear legs (see
Rear leveling legs not set,
"Installation Instructions," Section G).
Nuts on front feet not tight.
Tighten nuts (see "Installation
Instructions," Section G).
Yellow shipping strap with
Remove strap with cotter pins
cotter pins not completely
(see "Installation Instructions,"
removed.
Section B).
Floor not strong enough
Relocate washer (see "Installation
to support washer.
Instructions," Section A).
Gears engaging after drain
This is normal.
and before spin.
Upper part of agitator clicks
This is normal.
during wash.
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