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Most laundering problems are easily solved if you understand the cause.
Check these lists for common laundry and washer problems. If you need further
assistance, see service and assistance information on the back cover.
Problem
Possible Cause
Solution
Message Codes
"LF"
Inlet hoses are kinked or clogged. Straighten inlet hoses.
(Long Fill)
Water valve screens are net
Clear screens of any foreign material.
clear.
"LD"
Drain hose is kinked or clogged. Straighten or unplug hose.
(Long Drain)
"FF"
Problem with water level
Call for service.
(Fill Failure)
sensing system.
"OL"
Lid is open during drain or spin. Close lid.
(Open Lid)
"PF"
Power to washer went off
Press any pad to clear the display.
(Power Failure)
during cycle.
Restart the washer from the beginning
of the cycle.
"OB"
Load is unbalanced.
Redistribute load evenly inside basket.
(Off Balance)
"F" Variables
Washer operation failure.
Press STOP/CANCEL twice. Open and
(Ft, F2, ..,Fg)
close washer lid. Reset cycle and press
START. If problem persists, press
STOP/CANCEL twiceto clear the display.
Call for service.
Washer Leaks
Household plumbing is leaking.
Repair plumbing.
Inlet hoses not tight.
Tighten hoses (see "Installation
Instructions," Section D & E).
Inlet hose washers not
Reseat washers. (see "Installation
properly seated.
Instructions," Section D & E).
Drain hose not properly
Clamp drain hose (see "Installation
clamped or is off.
Instructions," Section C).
Drain is clogged.
Remove drain clogs. Sink, standpipe,
or floor drain must be able to handle
17 gal (64 L) of water per minute.
Tub moved forward during
Ensure tub is centered before
unloading, causing water to
starting washer.
deflect off tub ring.
Unit not level causing water
Ensure front feet are installed and
to deflect off tub ring.
nuts are tightened. Level washer.
Reset rear legs (see "installation
Instructions," Section G).
Load is unbalanced. Spray
Redistribute the load.
rinses are deflecting off lead.
Washer is overloaded. Fills or
Reduce load size.
spray rinses are deflecting
off load.
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