Troubleshooting; Troubleshooting Table - Medela Solo MS-V2000U050-010B0-DE Mode D'emploi

Gently swirl the bottle or bag to mix any fat that has separated. Avoid shaking or stirring the
milk.
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9. Troubleshooting

In case of an unexpected behaviour of the breast pump check with the troubleshooting table if
you find the issue in the column "Problem" and follow the instructions in the column "Solution".

Troubleshooting table

Problem
The breast pump is not working
after you pressed the On/Pause/
Off button
The breast pump generates only
constant vacuum instead of
sucking cycles
The status light is flashing rapidly
in red when you try to pump or
charge the breast pump
There is low or no suction
The breast pump is not respond-
ing as expected
The pump unit's exterior got wet
The pump unit has been
submerged in water
If you have not resolved the problem with the breast pump or you have further questions, please contact the
Medela Customer Service. For contact data visit www.medela.com. Under "Contact" choose your country.
NOTICE
Solution
Charge for 15 minutes before restarting the pump. Charging is
indicated by the status light pulsing in green. If the pump is still not
working contact the Medela Customer Service.
Contact the Medela Customer Service.
Charging/pumping is not possible when the battery temperature is
too high. Allow the pump unit to cool down, then resume charging/
pumping. If the status light is still flashing rapidly in red, a device fault
occurred. Contact the Medela Customer Service.
Make sure that all pump set components are clean and dry and that
connections are secure.
While pumping, make sure the breast shields form a complete seal
around the breast.
If suction does not improve after having followed these steps,
contact the Medela Customer Service.
Press and hold the On/Pause/Off button for two seconds to switch
the breast pump off, then restart the breast pump.
If there is no change, contact the Medela Customer Service.
Unplug the pump unit from the power source and turn it off.
Dry off the exterior of the pump unit.
Unplug the pump unit from the power source and turn it off.
Contact the Medela Customer Service.