Thitronik WiPro III Manuel D'installation page 36

Installation manual for WiPro III
3.4 Troubleshooting
If the following section does not resolve or describe the problem,
please contact our Technical Support Department: +49(0)431-66 66 811
Problem
WiPro does not respond to the command from the remote key fob
but the central locking system is working.
Problem
When arming the system, an open wireless magnetic contact
GB
is signalled although all the contacts are closed.
Problem
A contact is not being received, despite the fact that the distance
to the central unit is short.
Problem
Reception from contacts on rear storage lockers is not reliable.
Possible causes
The vehicle is not listed in Table 1 under 1.7.
The DIP switch is not coded as described in Table 1.
CAN high and CAN low have been swapped over.
The CAN connection is not correctly assigned.
Possible causes
WiPro has been isolated from the operating voltage and
no longer "knows" the state of one or more contacts.
Solution: open and close all the contacts several times.
Possible causes
The contact is not assigned.
Solution: Assign contact.
The receiver antenna is located behind shielding metal or is in contact
with the metal structure which is impeding reception.
Solution: Change the position of the central unit or the antenna.
There is shielding metal between the transmitter and the unit,
such as a gas box etc.
Solution: Change the position of the transmitter.
Possible causes
The contact is mounted on a metal material, which has a negative effect
on the antenna properties.
Solution: Use mounting adapter (art. no.: 100428).
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