17.1 Safety notices
Attention
► Only qualified electricians, who have been trained by the manufacturer, may carry out
any repairs on electrical equipment.
► Improperly performed repairs can cause considerable dangers for the user and
damages to the device.
17.2 Cause and Action
In the event of a fault, an error code will appear in the display; it describes the cause of the
fault.
Failures
The vacuum sealer
does not function
The charging device
does not charge
The device does not
work after charging
The vacuum produced
in the bag is not
complete
The vacuum produced
in the bottle is not
complete
Please note
► If you are unable to solve the problem with the steps shown above, please
contact Customer Service.
18 Disposal of the Old Device
Old electric and electronic devices frequently still contain valuable materials. However,
they also contain damaging substances, which were necessary for their functionality and
safety.
caso Vakuumierer MyVac 20
Possible Cause
The device hasn't been used
for a longer period and the
battery is weak
The accessories are only
loosely put on
Defective socket
The charging device and the
charging station are not
connected correctly
The charging time was too
short
► Close the zip catch once again
► Repack the foods in the bag
► Clean the valve
► Make sure all parts are correctly put to one another
► Look out whether the box is defect, eventually replace it
► Check the suction performance of the vacuum sealer
► Look whether the box might be defect, eventually replace it
Resolution
► Recharging
► Check all parts are put on firmly
► Look for a proper socket
► Check the connection
► Fully charge the device as
described under Recharging
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