Questions and Answers
Q: Why won't my oven turn on?
A: When the oven does not turn on, check
the following:
1. Is the oven plugged in securely?
Remove the plug from the outlet, wait
10 seconds and reinsert.
2. Check the circuit breaker and the fuse
Reset the circuit breaker or replace the
fuse if it is tripped or blown.
3. If the circuit breaker or fuse is all right,
plug another appliance into the outlet.
If the other appliance works, there
probably is a problem with the oven.
If the other appliance does not work,
there probably is a problem with the
outlet. If it seems that there is a problem
with the oven, contact an authorised
Service Centre.
Q: My oven causes interference with my
TV. Is this normal?
A: Some radio, TV, Wi-Fi, cordless
telephone, baby monitor, blue tooth or
other wireless equipment interference
might occur when you cook with the
microwave oven. This interference
is similar to the interference caused
by small appliances such as mixers,
vacuums, blow dryers, etc. It does not
indicate a problem with your oven.
Q: The oven won't accept my program.
Why?
A: The oven is designed not to accept an
incorrect program. For example, the
oven will not accept a fourth stage.
Q: Sometimes warm air comes from the
oven vents. Why?
A: The heat given off from the cooking food
warms the air in the oven cavity.
This warmed air is carried out of the
oven by the air flow pattern in the oven.
There are no microwaves in the air.
The oven vents should never be
blocked during cooking.
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Q: Can I use a conventional oven
thermometer in the oven?
A: Only when you are using grill cooking
mode. The metal in some thermometers
may cause arcing in your oven and
should not be used on microwave and
combination cooking modes.
Q: There are humming and clicking
noises from my oven when I cook by
combination. What is causing these
noises?
A: The noises occur as the oven
automatically switches from microwave
power to grill to create the combination
setting. This is normal.
Q: My oven has an odour and generates
smoke when using the combination
and grill function. Why?
A: After repeated use, it is recommended
to clean the oven and then run the oven
without food, glass tray, and roller ring
on grill for 5 minutes. This will burn
off any food, residue or oil which may
cause an odour and/or smoking.
Q: The oven stops cooking by
microwave and 'H97' or 'H98' appears in
the display. Why?
A: This display indicates a problem with
the microwave generation system.
Please contact an authorised Service
Centre.
Q: The fan continues to rotate after
cooking. Why?
A: After using the oven, the fan motor may
rotate to cool the electrical components.
This is normal and you can continue
using the oven at this time.