Checklist; Spare Parts - resideo Braukmann KaltecSoft Instructions D'installation

6 Troubleshooting
Attention:
If your water softener is not performing as it should, please run through the check list below.

Checklist

Problem: Water still remains hard.
Is there a minimum of 150 mm of salt in the brine cabinet?
Is the power on?
Is the softener online?
Hydraulic problem during regeneration (e.g. pressure drop of
water).
Is the hardness setting correct?
Problem: Water level in brine cabinet reaches overflow.
Is the line pressure within the specification of the water
softener?
Pressure falls outside of the water softener specification.
Is there flow through the drain line?
Has there been a power interruption?
Problem: No water.
Is the mains stop valve open?
Are the inlet and outlet valves of the water softener open?
If any overflow situation occurs or if any of the above
requires action reduce the water level and initiate a
regeneration by pressing and holding the manual
regeneration key [RECHARGE] for more than six
seconds.
Checklist
Problem: Water runs from the drain constantly.
Is the unit in recharge mode?
Is the power on?
Problem: Excessive salt usage.
Check the hardness setting.
Problem: Electronic Display.
The display shows error code: "Err 1", audible alarm sounds,
(see note below).
Is the digital display blank?
Problem: Unit regenerates at the wrong time.
Is the present time correct?
If the home position is not detected within 10 minutes,
the main display will show an "Err 1" message to
indicate a controller error and an audible alarm will
sound. The error condition can only be cleared by
removing and re-applying the power.
GB
Solution
Fill the brine cabinet with salt.
Switch the power on and check connections.
Close the by-pass valve and open the inlet and outlet valves.
Please restart the regeneration manually.
Reset the hardness if required.
Connect a pressure gauge to a water outlet and check the
pressure is between: 1.7 - 5.0 bar for the UK / 1.0 - 8.0 bar for
EU.
Fit a pressure reducing valve or booster pump as
required.(observe the note below)
Check the drain line is not kinked, blocked or frozen.
Check that the power is on and the connections are secure.
Open the mains stop valve.
Open the inlet and outlet valves to the water softener.
Attention:
If your water softener is not performing as it should, please
run through the check list below.
Solution
If yes, this is normal, wait until the recharge is complete.
There should be no flow to drain in the service position.
Reduce the hardness if incorrect.
Check all the connections are secure. Turn the power off for 10
seconds then turn back on, allow the system to reset.
Check the power is turned on and all the connections are
secure.
Reset the present time.
CAUTION!
If problem persists, please call your local dealer or
after sales service team.
7

Spare Parts

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12 MU1H-1420 GE23 R0420