Product Warranty; Whitmyer Biomechanix Product Maintenance - Sunrise Medical Whitmyer Notice D'utilisation

Product Warranty

Whitmyer Biomechanix warrants all components in its products to be free of defects in material
and workmanship for one year from purchase date. All metal components have an extended
lifetime warranty against breakage. All covers, foam, cords, plastic parts, and straps have a
90 day warranty. If any product shall be proven to be defective, such product shall be repaired
or replaced at Whitmyer Biomechanix's option. This warranty does not include any labor or
shipping charges incurred in replacement part installation or repair. Whitmyer Biomechainx's
sole obligation, and your exclusive remedy under this warranty shall be limited to such repair
and/or replacement.
For warranty service, please contact our Customer Service Department for a Return
Authorization Number. Please be prepared to provide the purchase information and the nature
of the defect. Do not return products to Whitmyer Biomechanix without our prior approval.
Limitations and Exclusions: The foregoing warranty shall not apply to damage caused
by normal wear or to products subjected to negligence, accident, improper operation,
maintenance or storage, commercial or institutional use, products modified without Whitmyer
Biomechanix's expressed written consent including, but not limited to, modification through any
component without the specific consent of Whitmyer Biomechanix, or to a product damaged
by circumstances beyond Whitmyer Biomechanix's control. Such evaluation will be solely
determined by Whitmyer Biomechanix. This warranty is extended only to the original purchaser/
user of our products. Whitmyer Biomechanix reserves the right to modify products and product
offerings solely at its own discretion and without prior notice.

Whitmyer Biomechanix Product Maintenance

The following suggestions will help ensure safe and successful product use.
FOAM AND COVERS
COVER MAINTENANCE - Whitmyer Biomechanix SOFT PRO covers zip on and off for washing.
Hand wash with mild detergent, rinse thoroughly, and air-dry for best results.
COVER REPLACEMENT - We stock replacement covers for all our products. If covers become
too worn or too soiled, replacement is recommended.
FOAM PADS - Foam subject to daily use will wear out and lose a degree of the initial comfort
afforded by the cushions when the pads were new. The foam pads are attached to the system
panels with a hook and loop fastening system, making replacement with our re-foam kits a simple
process.
MECHANICAL COMPONENTS
We recommend checking all system components on a regular basis. The frequency of these
checks will depend on how rigoriously the product is used. Checking the following items will
ensure safe and functional product use:
1. Check tightness of all fasteners and hardware attachment points.
2. Review all parts for signs of wear. Pay close attention to plastic, vinyl, and fabric components.
Check all straps and cords for stretching and wear.
3. Review metal parts for signs of wear, cracks, bent parts or excessive flexing.
4. Replace or repair any parts showing wear.
THREADED HOLES
Do not force any fasteners. Being gentle, and tightening fasteners evenly will usually correct any
fastener problems.
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Head Support Instructions