Troubleshooting
Code
Fault
F37
Fan Speed Fault
• One or more of the internal fans are not
working
• Airflow is impeded
F38
Internal Over
• High ambient temperature
Temperature
• Drive is in direct sunlight
• Airflow is impeded
F39
RTD Device
• PT100 Select is set to "Enabled" and no RTD
Missing
device is connected to the drive.
F41
MultiDrive Sensor
• Drives using the built-in Multi-Drive function
Mismatch
are configured with pressure sensor types
that do not match
F42
MultiDrive Firm-
• Drives using the built-in Multi-Drive function
ware Mismatch
have firmware versions that are not matched
F43
MultiDrive Comm
• Improper MultiDrive cable connection
Fault
• MultiDrive cable is damaged
16
Possible Cause
Corrective Action
• Check fan connections to the Control Board.
• Fan blocked or inoperable, ambient above 104 °F (40 °C), direct sunlight, air flow
channel blocked
• Replace internal stirring fans or relocate drive as necessary
• Remove debris from fan intake/exhaust
• The drive has exceeded max rated internal temperature of 176 °F (80 °C), and
needs to drop below 167 °F (75 °C) to restart
• Replace fan or relocate drive as necessary
• Remove debris from fan intake/exhaust
• Switch PT100 Select to "Disabled"
• Connect the RTD device to the drive
• Drives using the built-in MultiDrive function must have matching pressure sensor
types, either a traditional pressure sensor or a pressure transducer.
• If both drives are configured with a pressure transducer, the transducers must
both be PSI type or bar type.
• Firmware version of one or more drives must be updated to a matching firmware
version using the SubDrive Connect Plus mobile app.
• Check MultiDrive cable connections
• Replace MultiDrive cable
• Check dip switch setting for terminating resistor.