Troubleshooting Guide; Corrective Action - Hatco Ultra-Glo Manuel D'installation Et D'utilisation

English
WARNING
This unit must be serviced by qualified personnel only.
Service by unqualified personnel may lead to electric
shock or burn.
Symptom
Unit is turned "ON" but there is no
heat.
Heat is inadequate.
Heat is excessive.
Control switches burn-out rapidly.
Troubleshooting Questions?
If you continue to have problems resolving an issue, please contact the nearest Authorized Hatco Service Agency or Hatco for
assistance. To locate the nearest Service Agency, log onto the Hatco website at www.hatcocorp.com, select the Support pull-
down menu, and click on "Find A Service Agent"; or contact the Hatco Parts and Service Team at:
Telephone: 800-558-0607 or 414-671-6350
e-mail: support@hatcocorp.com
Form No. UGAM-0718
Probable Cause
No power to unit.
Switch is defective.
Heating element defective.
Fuse is defective.
Wiring is open.
Unit mounted too high above target area.
Excessive air movement around strip heater
target area.
Incorrect power supply (low).
Unit mounted too close to target area.
Voltage supply too high.
Switches are mounted in the heat zone.
Switches used are not Hatco supplied.

TROUBLESHOOTING GUIDE

ELECTRIC SHOCK HAZARD: Turn OFF power switch, turn
off power at circuit breaker, and allow unit to cool before
performing any cleaning, adjustments, or maintenance.
Check circuit breaker and reset as necessary.
Contact Authorized Service Agent or Hatco for
assistance.
Contact Authorized Service Agent or Hatco for
assistance.
Contact Authorized Service Agent or Hatco for
assistance.
Contact Authorized Service Agent or Hatco for
assistance.
Lower unit, putting effective heat closer to target.
Restrict or redirect air movement (air conditioning
duct or exhaust fan) away from unit.
Check power supply to unit, making sure it matches
rating on the unit. If power supply is incorrect,
change to match rating on unit.
Check to see that installation is within specifications
for type/model. Increase mounting height if too
close.
Check power supply to unit, making sure it matches
rating on unit. If power supply is incorrect, change
to match rating.
Check switch location per Hatco guidelines in
the Installation and Operations Manual. Relocate
switches to a cooler zone if installation is incorrect.
Genuine Hatco Parts are specified to operate safely
and properly in the environment in which they are
used. Contact Authorized Service Agent or Hatco to
replace switches with Genuine Hatco Replacement
Parts.
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WARNING

Corrective Action