Troubleshooting Guide; Options And Accessories - Hatco GLO-RAY GR Serie Manuel D'installation Et D'utilisation

TROUBLESHOOTING GUIDE

WARNING
This unit must be serviced by qualified personnel only.
Service by unqualified personnel may lead to electric
shock or burn.
Symptom
Unit is turned "On" but there
is no heat.
Heat is inadequate.
Heat is excessive.
Control switches burn out.

OPTIONS AND ACCESSORIES

Sneeze Guards
Optional sneeze guards are available for aluminum models
only. They are available in sizes of 9-3/8" (238 mm) and 14"
(356 mm). Sneeze guards can be installed on either one side or
both sides of the unit.
To install a sneeze guard:
1. Remove the protective paper from the sneeze guard.
2. assemble each tab screw through the top of the sneeze
guard and through the support bar. Loosely thread an
acorn nut onto each of the tab screws below the support
bar.
3. Lift the sneeze guard assembly and carefully slide each of
the tab screws that are loosely attached to the sneeze
guard into the channel on the unit.
4. align each end of the sneeze guard with the ends of the
unit and then tighten the acorn nuts to secure the sneeze
guard in position. Do not over-tighten the acorn nuts.
Probable Cause
No power to unit.
Switch is defective.
Wiring is open.
Heating element defective.
Unit mounted too high above target area. Lower unit, putting effective heat closer to target.
Excessive air movement around strip
heater target area.
Incorrect power supply (low).
Unit mounted too close to target area.
Voltage supply too high.
Unit mounted improperly.
Remote control enclosure is mounted
too close to the heat zone.
Switches used are not Hatco supplied.
ELECTRIC SHOCK HAzARD: Turn OFF power switch,
unplug power cord/turn off power at circuit breaker, and
allow unit to cool before performing any cleaning,
adjustments, or maintenance.
Corrective Action
Check circuit breaker and reset as necessary.
Contact authorized Service agent or Hatco for assistance.
Contact authorized Service agent or Hatco for assistance.
Contact authorized Service agent or Hatco for assistance.
Restrict or redirect air movement (air conditioning duct
or exhaust fan) away from unit.
Check power supply to unit, making sure it matches
rating on the unit. If power supply is incorrect, change to
match rating on unit.
Check to see that installation is within specifications for
type/model. Increase mounting height if too close.
Check power supply to unit, making sure it matches
rating on unit. If power supply is incorrect, change to
match rating.
move the unit the proper distance away from walls,
counters, and/or pass-through shelves. Refer to the
INSTaLLaTION section for guidelines.
move remote control enclosure away from the heat zone.
Genuine Hatco Parts are specified to operate safely and
properly in the environment in which they are used.
Contact authorized Service agent or Hatco to replace
switches with Genuine Hatco Replacement Parts.
Tab Screw
Acorn Nut
Support Bar
Installing Sneeze Guards
16
English
WARNING
GLO -RAY
ON 800-558 -0607
Foodw armer PARTS & SERVICE
ASSISTANCE CORP.COM
WWW.HATCO N - HOT
CAU TIO
ON
U.S.A.
O UKEE, WI
OFF CORP. MILWA
HATCO
O
OFF
HATC O
Channel
Sneeze Guard
Form No. GRm-0115
WI U.S.A .
AUK EE,
COR P. MILW