Troubleshooting Guide; Corrective Action - Hatco Glo-Ray GRN4 Série Manuel D'installation Et D'utilisation

TROUBLESHOOTING GUIDE

WARNING
This unit must be serviced by qualified personnel only.
Service by unqualified personnel may lead to electric
shock or burn.
Symptom
Unit is turned on, but not
working.
Heat is inadequate.
Heat is excessive.
Troubleshooting Questions?
If you continue to have problems resolving an issue, please contact the nearest Authorized Hatco Service Agency or Hatco
for assistance. To locate the nearest Service Agency, log onto the Hatco website at www.hatcocorp.com and click on
Find Service Agent, or contact the Hatco Parts and Service Team at:
Telephone: 800-558-0607 or 414-671-6350
e-mail: partsandservice@hatcocorp.com
Probable Cause
Circuit breaker tripped.
Heat lamp bulb and/or light bulb burned out.
HEAT ON/OFF (I/O) switch defective.
Supply voltage to unit is incorrect.
Internal electrical malfunction.
HEAT control knob set too low.
Unit mounted too high above target area.
Excessive air movement around strip heater target
area.
Supply voltage to unit is incorrect.
HEAT control knob set too high.
Unit mounted too close to target area.
Supply voltage to unit is incorrect.
Heat control switch is defective.
ELECTRIC SHOCK HAZARD: Turn OFF power switch, turn
off power at circuit breaker, and allow unit to cool before
performing any cleaning, adjustments, or maintenance.
Reset circuit breaker.
Replace bulb(s). Refer to replacement procedures in
the MAINTENANCE section of this manual
Contact Authorized Service Agent or Hatco for
assistance.
Verify that voltage supply matches electrical information
listed on the unit.
Contact Authorized Service Agent or Hatco for
assistance.
Turn the HEAT control knob to a higher setting.
Lower unit, putting effective heat closer to target.
Restrict or redirect air movement (air conditioning duct
or exhaust fan) away from unit.
Verify the supply voltage to the unit matches the unit
specifications.
Turn the HEAT control knob to a lower setting.
Check to see that installation is within specifications for
type/model. Increase mounting height if too close.
Verify that voltage supply matches electrical information
listed on the unit.
Contact Authorized Service Agent or Hatco for
assistance.
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English
WARNING

Corrective Action

Form No. GRN4M-1017