Stiebel Eltron SHP-F 220 Premium Utilisation Et Installation page 15

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Troubleshooting
Fault description
32
Flashing The appliance is not being op-
erated with a completely filled
DHW cylinder. The appliance is
not heating.
The anode current is interrupt-
ed. The appliance is not heating.
64
Contin-
The defrost temperature has not
uously
yet been reached after the max-
on
imum defrost time has elapsed.
The compressor is not working.
128
Contin-
There is no communication
uously
between the controller and the
on
programming unit. The most
recently selected set values are
active. The appliance continues
to heat.
256
Flashing Manually activated emergency
mode (only electric emergency/
booster heater active)
512
Flashing A fault has occurred in the re-
frigerant circuit.
E 1
Flashing The temperature sensor on the
air inlet is faulty.
E 2
Flashing The temperature sensor on the
evaporator is faulty.
E 4
Contin-
The hot gas temperature sensor
uously
is faulty. The appliance con-
on
tinues to heat. To protect the
appliance, the (possibly higher)
set temperature is reduced to
the set value for setback.
E 16 Contin-
The high pressure switch has
uously
responded. Compressor heating
on
mode is temporarily blocked.
Compressor heating mode will
continue as soon as the pressure
has normalised.
E 32 Contin-
An electrical fault has occurred. Notify a qualified contractor.
uously
on
E 64 Flashing Evaporator temperature < Mini-
mum evaporator temperature
E 128 Flashing A permanent pressure switch
fault has occurred. A pressure
fault occurred multiple times
within a defined pressure fault
evaluation time.
If several faults occur, the fault codes are added together.
Example: If both the cylinder top sensor and the integral sensor
are faulty, the display shows fault code 6 (= 2+4).
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Application scenarios for emergency heating mode
remedy
If the appliance shows fault code 8, you can manually activate
Fill the DHW cylinder of the
emergency mode. If a different fault occurred previously, but did
appliance. The fault code
not cause the appliance to switch off, the display will show a fault
disappears and the appli-
ance starts.
code that is the result of several faults added together.
Notify a qualified contractor.
Listed below are the fault codes which will allow you to enable
emergency heating mode.
The fault is reset automat-
ically once the evaporator
temperature has risen to the
Fault code displayed
defrost end temperature.
8
Notify a qualified contractor.
10
Notify a qualified contractor.
12
24
26
28
138
See chapter "Appliance
140
description / Emergency
152
mode".
154
Notify a qualified contractor.
156
Notify a qualified contractor.
When the appliance is operating in emergency mode, the fault
Notify a qualified contractor.
code shown is incremented by 256.
Notify a qualified contractor.
E fault code
Press "Menu" repeatedly. If a fault code preceded by E is dis-
played, please notify a qualified contractor. The fault code gives
the qualified contractor information about the cause of the fault
Wait until the pressure has
(see "Troubleshooting" chapter).
normalised.
Notifying a qualified contractor
If you cannot remedy the fault, notify your qualified contractor.
To facilitate and speed up your enquiry, please provide the serial
number from the type plate (000000-0000-000000). The type plate
can be found on the left, above the "DHW outlet" connection.
Notify a qualified contractor.
Sample type plate
Notify a qualified contractor.
1 Number on the type plate
8
Fault code 8 + fault code 2
8+4
8+16
8+2+16
8+4+16
8+2+128
8+4+128
8+16+128
8+2+16+128
8+4+16+128
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