Firmware Upgrade; Firmware Upgrade Utility - Tripp-Lite B004-2DUA2-K Manuel De L'utilisateur

Firmware Upgrade

Firmware Upgrade Utility

As firmware upgrades become available, they can be found on the internet at
tripplite.com/support. The Firmware Upgrade Utility comes with the firmware upgrade file.
Firmware upgrades cannot be performed simultaneously when in Quad-View Mode. KVMs
in Quad-View mode will need to be disconnected from each other, switched to the Host
position, and upgraded separately. To upgrade the firmware of your KVM switch, follow
the steps below:
1. From a computer connected to your KVM switch, go to tripplite.com/support to obtain
the firmware upgrade for your KVM switch, and save it to your computer.
2. Shut down all of the computers connected to the KVM switch, except for the
computer that you downloaded the firmware upgrade to.
3. Invoke Firmware Upgrade Mode via the Firmware Upgrade hotkey command.
(See Firmware Upgrade Mode in the Hotkey Setting Mode section of this manual
for details.)
4. On the computer the firmware upgrade file is saved to, run the Firmware Upgrade
Utility file by double-clicking on it or by opening up a command line and typing in the
path to it.
5. After reading the license agreement, click on the I Agree option and click Next. The
Firmware Upgrade Utility main screen appears and displays the KVM switch in the
Device List on the left side of the screen.
6. Highlight the KVM switch in the Device List by clicking on it with the mouse. If you
want the Firmware Upgrade Utility to check the KVM's firmware version to see if it is
older/newer than the firmware upgrade file, check the Check Firmware Version box
in the lower-left of the screen. If you want the Firmware Upgrade Utility to upload the
firmware upgrade file without checking the KVM's firmware version, leave this box
unchecked. Click Next.
7. If the Check Firmware Version box is checked, and the Firmware Upgrade Utility
finds the KVM's firmware is newer than that of the firmware upgrade file, you will be
prompted to continue or cancel. Once the firmware upgrade starts, status messages
appear in the Status Message panel and progress towards completion is shown in the
Progress Bar. When the upgrade is complete, the Status Message panel will inform
you that the firmware upgrade was ok. At this point, click Finish to complete the
firmware upgrade. After a successful firmware upgrade, the switch will reset itself.
Firmware Upgrade Failure
If you are not notified of a successful firmware upgrade, it means that the firmware
upgrade failed to install properly. In this case, do the following.
1. Power off the KVM switch by disconnecting the external power supply.
2. Press and hold the Mode Selection Pushbutton, while at the same time connecting
the external power supply to restore power to the KVM switch. The front panel LEDs
will begin to flash to indicate that the KVM is in firmware upgrade mode.
3. Perform the firmware upgrade again.
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