Chapitre 7 : Recording Audio Calls; Guidelines When Recording Calls - Polycom VVX Guide D'utilisation

Recording Audio Calls
Sujets :
•

Guidelines when Recording Calls

• Gérer un appel en cours d'enregistrement
• Interrompre un enregistrement
• Reprendre l'enregistrement
• Arrêter l'enregistrement
• Enregistrer une conférence téléphonique
• Parcourir les appels enregistrés
• Lire un appel enregistré
• Interrompre et reprendre des enregistrements diffusés
• Arrêter la lecture d'un enregistrement
• Renommer un enregistrement
• Supprimer un enregistrement
Recordings are stored as .wav files on the USB flash drive, and you can record up to four hours in one
file. You can replay recordings on the system or on a computer.
For a list of supported USB flash drives to record phone audio, see Technical Bulletin 38084: Supported
USB Devices on Polycom
Re- Si votre téléphone ne détecte pas la clé USB lorsque vous la branchez au port USB, c'est que ce
mar- dernier est peut-être désactivé. Contactez votre administrateur système pour obtenir de l'aide sur
que : l'utilisation du port USB.
Guidelines when Recording Calls
The following is a list of guidelines to follow when recording audio calls:
• Inform contacts when you are recording a call.
• Make sure you mute your audio when you are placed on hold while recording the call. When you
place a call on hold while recording, the recording pauses. However, when another person places
you on hold, the recording continues.
• During an active call, pause your recording before answering incoming calls. All incoming calls you
answer after you start recording are also recorded in the same file. For example, on June 22, 2012,
at 11:22 a.m., you answer a call from person A. During your call with person A, you answer calls
from person B and person C. All three calls are recorded in the same file.
Polycom, Inc.
Support.
35