Stokke Xplory Mode D'emploi page 150

The STOKKE "Extended Warranty" does not cover:
–– Issues caused by normal developments in the parts making up the
product (e.g. colouration changes, as well as wear and tear).
–– Issues caused by minor variations in materials (e.g. discoloration
between parts).
–– Issues caused by extreme influence from external factors like sun/
light, temperature, humidity, environmental pollution, etc.
–– Damage caused by accidents/mishaps - for example any other objects
having bumped into the product or any person having overturned the
product by colliding with it. The same applies if the product has been
overloaded, for example in terms of the weight placed on it.
–– Damage inflicted on the product by external influence, for example
when the product is being shipped as luggage.
–– Consequential damage, for example damage inflicted on any persons
and/or any other objects.
–– If the product has been fitted with any accessories that have not been
supplied by Stokke, the "Extended Warranty" shall lapse.
–– The "Extended Warranty" shall not apply to any accessories that
have been purchased or supplied together with the product, or at a
subsequent date.
STOKKE will under the "Extended Warranty":
–– Replace or – if STOKKE thus prefers – repair the defective part, or
the product in its entirety (if necessary), provided that the product is
delivered to a retailer.
–– Cover normal transport costs for any replacement part/product from
STOKKE to the retailer from whom the product was purchased. – No
transport costs on the part of the purchaser are covered under the
terms of the warranty.
–– Reserve the right to replace, at the time of the warranty being invoked,
defective parts by parts that are of approximately the same design.
–– Reserve the right to supply a replacement product in cases where
the relevant product is no longer being manufactured at the time of
the warranty being invoked. Such product shall be of corresponding
quality and value.
150
How to invoke the "Extended Warranty":
Generally speaking, all requests relating to the "Extended Warranty"
shall be made to the retailer from whom the product was purchased.
Such request shall be made as soon as possible after any defect has
been discovered, and shall be accompanied by the warranty certificate
as well as the original purchase receipt.
Documentation/evidence confirming the manufacturing defect shall be
presented, normally by way of the product being brought along to the
reseller, or otherwise being presented to the reseller or a STOKKE sales
representative for inspection.
The defect will be remedied in a ccordance with the above provisions if
the reseller or a STOKKE sales representative determines that the dam-
age is caused by a manufacturing defect.
Stokke ® Xplory ® User Guide