Right Of Complaint And Extended Warranty - Stokke Xplory Mode D'emploi

the warnings and instructions in this User
Guide prior to use. Ensure that all users
have the necessary physical capabilities and
experience to operate this stroller.
• Never use the stroller on escalators.
• Use extra caution if using the stroller on
public transport such as bus, trains etc.
• Overloading, incorrect folding or the use of
non-approved accessories may damage or
break this vehicle. Read the instructions.
• Never fold the stroller with a child nearby.
Always keep the child clear of any moving
parts when making adjustments.
• Never lift the Carry cot or the seat by the
canopy/hood.
• The Carry cot mattress must always be
placed with the textile opening facing down.
• Never lift the seat by the seat rail.
• Do not use the stroller seat unit as a car seat.
• To avoid finger and limb entrapment, use
caution when folding or unfolding the
chassis. Use extra caution when lifting the
chassis in or out of a car.
• Take care when folding and unfolding the
product to prevent finger entrapment.
• NEVER use the stroller to go up or down
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stairs with your child in the stroller, you
may suddenly lose control of the stroller or
your child may fall out. Use of the stroller
on stairs with a child in it could also dam-
age the stroller. Always remove your child
from the stroller before using the stroller
on stairs.
Right of complaint and
Extended Warranty
Applicable worldwide in respect of Stokke® Xplory®,
hereinafter referred to as the product.
RIGHT OF COMPLAINT
The customer has a right of complaint pursuant to the consumer
protection legislation applicable at any given time, which legislation
may vary from country to country.
Generally speaking, STOKKE AS does not grant any additional rights over
and above those laid down by the legislation applicable at any given
time, although reference is made to the "Extended Warranty" described
below. The rights of the customer under the consumer protection
legislation applicable at any given time are additional to those under the
"Extended Warranty", and are not affected thereby.
STOKKE "EXTENDED WARRANTY"
However, STOKKE AS, Parkgata 6, N-6003 Ålesund, Norway, grants an
"Extended Warranty" to customers who register their product in our
Warranty Database. This may be done via our webpage
www.stokkewarranty.com. Upon registration, a warranty certificate
will be issued and sent to the customer electronically (e-mail) or by
ordinary mail.
Stokke ® Xplory ® User Guide
Registration in the Warranty Database entitles the owner to
an "Extended Warranty" as follows:
– – 3-year warranty against any manufacturing defect in the product.
The "Extended Warranty" also applies if the product has been received
as a gift or purchased second-hand. Consequently, the "Extended
Warranty" may be invoked by whoever is the owner of the product any
given time, within the warranty period, and subject to the warranty
certificate being presented by the owner.
The STOKKE "Extended Warranty" is conditional upon the
following:
– – Normal use.
– – The product only having been used for the purpose for which the
product is intended.
– – The product having undergone ordinary maintenance, as described in
the maintenance/instruction manual.
– – Upon the "Extended Warranty" being invoked, the warranty
certificate shall be presented, together with the original date-
stamped purchase receipt. This also applies to any secondary or
subsequent owner.
– – The product appearing in its original state, hereunder that the only
parts used have been supplied by STOKKE and are intended for use
on, or together with, the product. Any deviations herefrom require
the prior written consent of STOKKE.
– – The serial number of the product not having been destroyed or removed.
The STOKKE "Extended Warranty" does not cover:
– – Issues caused by normal developments in the parts making up the
product (e.g. colouration changes, as well as wear and tear).
Issues caused by minor variations in materials (e.g. discoloration
– –
between parts).
– – Issues caused by extreme influence from external factors like sun/
light, temperature, humidity, environmental pollution, etc.
– – Damage caused by accidents/mishaps - for example any other objects
having bumped into the product or any person having overturned the
product by colliding with it. The same applies if the product has been
overloaded, for example in terms of the weight placed on it.