Troubleshooting - Videotec MAXIMUS MVXHD Manuel D'instructions

10 Troubleshooting

Contact an authorized support centre if the
problems listed below persist or you have
any other issues that are not described
here.
Read the product Manual A before
performing any operation.
MNVCMVXHDCAM_1813_EN
PROBLEM Video streaming is not visible.
CAUSE Incorrect IP address settings.
SOLUTION Check the device IP address and
the configuration of the computer
network card.
CAUSE Automatic preheating procedure (De-
Ice) in progress.
SOLUTION Wait until the end of the pre-
heating procedure. If the ambient
temperature is too low the unit will
remain blocked.
PROBLEM The wash system is blocked and
does not respond to commands.
CAUSE The wash system is not enabled.
SOLUTION Check the configuration of the
settings.
PROBLEM The wash system settings are
incorrect.
CAUSE Wrong settings in the configuration.
SOLUTION Check the configuration of the
settings.
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