Fault Codes And Troubleshooting - AL-KO Robolinho 500 Mode D'emploi

Help in case of malfunction
Malfunction
Rechargeable battery oper-
ating time is significantly
shorter.
Appliance vibrates or the
volume is too high.
Rechargeable battery can-
not be charged or low bat-
tery voltage

13.2 Fault codes and troubleshooting

NOTE For malfunctions that are not listed
in this table or that you cannot resolve yourself,
please contact our customer service.
Fault code
CN001: Tilt sensor
CN002: Lift sensor
CN005: Bumper de-
flected
442811_a
Cause
Cutting height level is too
low.
Grass is too long or too wet.
Imbalance on the cutting
blade or in the cutting blade
drive
■
The charging contacts of
the base station are dirty.
■
The contact surfaces on
the appliance are soiled.
Base station has no power.
The appliance does not
touch the charging contacts.
The service life of the re-
chargeable battery has ex-
pired.
The charging electronics are
faulty.
Cause
The inclination sensor has
been triggered:
■
Max. tilt exceeded
■
The appliance has been
carried
■
Slope too steep
The lift sensor has triggered:
■
The appliance cover has
been deflected upwards
by lifting or by an obsta-
cle.
The appliance has driven in-
to an obstacle and cannot
free itself (e.g. collision close
to the base station).
Remedy
Increase the cutting height, then lower
in stages to the required height.
■
Let the grass dry.
■
Set the cutting height to a higher
level.
■
Clean the mower deck.
■
Contact an AL-KO service centre.
Clean the charging contacts and contact
surfaces.
Connect the base station to the power
source.
■
Place the appliance in the base sta-
tion and check that the charging
contacts make contact.
■
Contact an AL-KO service centre.
Contact an AL-KO service centre.
Contact an AL-KO service centre.
Remedy
Place the appliance on a flat surface
and acknowledge fault.
Remove the obstacle.
■
Place the appliance on the free,
designated grass surface.
■
Correct the location of the boundary
cable.
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