Technical Malfunctions; Repair - Ivoclar Vivadent Programat CS Mode D'emploi

8.3 Technical malfunctions

These malfunctions may occur without an error message being displayed:
Description
Vacuum is not released
or only very slowly.
Indication on display incomplete.
Writing in the display is very
hard to read.
Display not illuminated
Buzzer does not sound.
Furnace head does not open.
Vacuum pump does not start working.
Final vacuum is not reached.
Incorrect or illogical temperature indication.
Hairline cracks in the heating muffle
Cracks in the insulation.
Cracks in the quartz glass / heating element

8.4 Repair

Repairs may only be carried out by a certified Ivoclar
Vivadent Service Center. Please refer to the addresses on
the last page of these Operating Instructions.
If repairs during the warranty period are not carried out by a certified
Ivoclar Vivadent Service Center, the warranty will expire immediately.
Please also refer to the corresponding warranty regulations.
Double-check
Is the vacuum released within
approximately 30 seconds?
Is the contrast properly set?
Is the furnace properly connected according
to the Operating Instructions and switched
on?
Is the buzzer switched off
(Tune 0)?
Was the furnace head moved manually?
Has the vacuum already been released?
Is the vacuum pump fuse defective?
Was the maximum power consumption
exceeded?
Is the vacuum pump plug correctly connected?
Is the vacuum hose OK?
Is the pump output OK?
Humidity/condensation in the vacuum hose?
Is the thermocouple bent or fractured?
Is the thermocouple correctly connected?
Is the thermocouple plug defective?
Are the cracks very small and insignificant
(hairline cracks)?
Are the cracks large or have parts of the
heating muffle broken off?
Are the cracks very small and insignificant
(hairline cracks)?
Are the cracks large or have parts of the
insulation broken off?
Are there cracks in the quartz glass or is the
quartz glass sheathing the heating wire broken?
29
Action
Wait until the vacuum is released, remove object.
Switch the furnace on and off again. If it still does
not work properly, contact your local Ivoclar
Vivadent Service Center.
Activate the display test program and, if necessary,
contact your local Ivoclar Vivadent Service Center
Adjust contrast.
Correctly connect the furnace and switch it on.
Select tune 1–5.
Open the furnace head only by using the
corresponding keys. Switch the furnace on and off
again.
Is the program still running? Wait until the program is
complete. Switch furnace off and on again. If it still does
not work properly, contact your local Ivoclar Vivadent
Service Center.
Check fuse and replace if necessary.
Use only the vacuum pump recommended by
Ivoclar Vivadent.
Correctly connect the vacuum pump
to the furnace base.
Check vacuum hose and hose connection.
Start the vacuum test program.
Start dehumidification program.
Contact your local Ivoclar Vivadent Service Center.
Correctly connect thermocouple.
Contact your local Ivoclar Vivadent Service Center.
Small cracks in the muffle are normal and do not
negatively influence the function of the furnace.
Contact your local Ivoclar Vivadent Service Center.
Small cracks in the insulation do not negatively influence
the furnace.
Contact your local Ivoclar Vivadent Service Center.
Switch off the furnace and contact your local
Ivoclar Vivadent Service Center