11. SERVICING AND CARE
The maintenance operations guarantee a proper operation of the product over its lifetime. Not making these maintenance operations will affect the
safety of the product.
11.1.
BURNER CLEANING
Even though the burner cleaning is automatic, it is necessary to carry out a weekly cleaning.
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Use a vacuum to clean the ashes in the burner.
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Remove the burner from its place and unblock the holes.
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Hoover the ashes which is inside the burner housing.
11.2.
CLEANING THE ASH PAN
The ash pan should be emptied when necessary. The boiler should not be operated
without having the ash pan in position.
When the pellet is burnt slowly, it produces tar deposits and other organic vapours that combined with the humidity to create soot (creosote). An
excessive accumulation of soot may cause problems in the smoke outlet and the flue may catch fire if not maintained..
The cleaning of the boiler chimney should only be made when the equipment is cold. A chimney sweep should perform this task and, at the same time,
examine the smoke duct (it is recommended to write down the dates of every cleaning and keep a register of them).
11.5.
CLEANING THE GLASS
IMPORTANT:
Clean the glass only when it is cold in order to avoid possible explosion. You can use specific products. You can find vitro ceramic-cleaning
product in the same Boreal distributor where you bought your stove .
BREAKAGE OF GLASSES. The glasses, as they are vitro ceramic, resist until 750ºC and they are not subject to thermal shocks. The
breakage can only be caused by mechanical shocks (crashes or violent closing of the door, etc). Therefore, its replacement is not included in the
warranty.
11.6.
EXTERNAL CLEANING
Do not clean the external surface of the boiler with water or abrasive products because they may damage the stove. Use a feather duster or a moist rag
11.7.
RECORD CLEANING
In order to maintain the validity of the warranty period, it is required that the cleaning of records is
carried out by a technician authorized by Boreal, who will leave a written record of the intervention
made.
It is about cleaning the ash registers of your boiler as well as the area of smoke passage.
First of all, the interior of the combustion chamber must be completely clean, descaling the soot adhered to the walls, as
this hinders the thermal exchange and tub with a steel brush the surfaces with accumulated dirt.
11.3.
ASH PAN DOOR AND COMBUSTION
CHAMBER DOOR SEALS
The seals ensure the boiler air tightness and, thus, a
proper performance.
It is necessary to check them regularly; if they are
worn-out or damaged they should be replaced immediately. You can find ceramic cord and self-adhesive fibre at the
same distributor where you bought your boiler.
These operations should be done exclusively by an authorised technician.
11.4.
CLEANING THE CHIMNEY
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