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Problem
Check
With a crisp image of
Dust and condensate are
the reticle, the image
covering the outside optical
of the observed
surfaces after the sight was
target that is at least
brought in from the cold into
30 m away is blurred.
a warm environment, for
example.
The objective lens is not
focused.
The aiming point
The sight is not mounted
shifts after firing
securely or the mount was
rounds.
not fixed with thread sealant.
The sight will not
Wrong settings.
focus.
The sight cannot be
Remote control is not
powered on
activated.
with wireless remote
Low battery.
control.
Smartphone or tablet
Password in the sight was
PC cannot be
changed.
connected to the
sight.
There are too many Wi-Fi
networks in the area where
the sight is located which
may cause signal
interference.
The sight is beyond reliable
No Wi-Fi signal or
erratic signal.
Wi-Fi range.
There are obstacles between
the sight and the signal
receiver (i.e. concrete walls).
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Corrective action
Clean the lens surfaces with a
blower and soft lens cloth.
Let the sight dry by leaving it in
a warm environment for 4
hours.
Adjust the image by rotating the
lens.
Activate the remote control
according to instructions.
Install a new CR2032 battery.
Delete network and connect
again inserting the password
saved in the sight.
To ensure stable Wi-Fi
performance, move the sight to
an area with few or no Wi-Fi
networks.
Place the sight in line-of-sight
of the Wi-Fi signal.
Problem
Check
Poor image quality /
Detection range
reduced.
When using the
scope at below zero
temperatures the
image quality is
worse than at
positive
temperatures.
The sight is not held
steadily when measuring.
Distance to the object
exceeds 1000m.
Inclement weather conditions
(rain, mist, snow).
Attention! The display of a thermal sight may have 1-2 pixels represented as
bright white or color (blue, red) dots which cannot be deleted and are not a defect.
The defective pixels on the sensor may proportionally increase in size when
digital zoom is activated.
Corrective action
Do not stress the sight when
measuring.
Choose an object at a
distance longer than1000m.
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