22 Warranty and servicing
Warranty
Medela AG warrants the device will be free from defects in materials and workmanship for a
period of 2 years (6 month for the rechargeable battery and the QuatroFlex) from the date of
delivery. Faulty material will be replaced free of charge during this period if not resulting from
abuse or misapplication. This will not apply to parts subject to wear and tear in use. To
ensure compliance with this warranty as well as optimum service from Medela products,
we recommend the exclusive use of Medela accessories with our appliances.
In no event shall Medela AG be liable for claims which exceed the scope of warranty described
including liability for consequential damages, etc. The right to the replacement of faulty parts will
not be recognized by Medela if any work has been carried out on the pump by unauthorized
persons. This warranty is subject to the appliance being returned to a Medela service centre.
Servicing / routine check
Routine checks and service work are only to be carried out by positions authorised by Medela.
The routine check is to be carried out 1 x per year (see service manual). The Medela service
manual is available upon request.
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Warranty and servicing