SURE petcare DualScan Microchip Cat Flap Notice D'utilisation page 14

6.3 Installation in metal doors
The presence of a metal plate in a door can influence the performance of the DualScan cat
flap, reducing the range of the microchip reader. This includes the following:
• Metal skin doors
• Security doors
• Metal garage doors
• UPVC coated metal doors
Please note that metal hinges, door handles etc. should not affect the performance of your
DualScan cat flap.
For most situations you will not notice anything, as the read range will still be sufficient for
the majority of microchips. However, if you experience intermittent operation or failure to
open for your cat, first check for the presence of a metal plate in the door. Note that UPVC
coated metal doors often look the same as standard UPVC doors and you may need to look
carefully where the panel has been cut. If a metal plate is confirmed, follow the instructions
below for improved read range.
Improved installation in metal doors requires the mounting adaptor shown in Figure 12. For
details of where to purchase this adaptor see our website www.surepetcare.com.
1. Cut a circular hole in the door 212mm (8 3/8") in diameter. Install the DualScan cat flap
in this circular hole according to the instructions in section 6.2. The circular hole removes
some metal in the vicinity of the reader antenna, which sits within the tunnel. The result
will be improved read range and more reliable performance.
2. If you still experience intermittent operation, increase the diameter of the hole
from 212mm (8 3/8") to the maximum diameter of 260mm (10 1/4") that can be
accommodated with the mounting adaptor. This will extend the read range further and
should resolve any issues with mounting in a metal door.
If you have followed the steps above and are still experiencing performance issues please
follow the steps in the troubleshooting section. If all other troubleshooting has been carried
out without finding the source of the problem please contact Sure Petcare customer service
for further assistance.
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