Warranty / Procedure In Case Of Repair - Ivoclar Vivadent BluephaseN M Mode D'emploi

7. Warranty / Procedure in case of repair

The warranty period for Bluephase N M is 2 years from
the date of purchase (battery 1 year). Malfunctions
resulting from faulty material or manufacturing errors are
repaired free of charge during the warranty period. The
warranty does not provide the right to recover any
material or non-material damage other than the ones
mentioned. The apparatus must only be used for the
intended purposes. Any other uses are contraindicated.
The manufacturer does not accept any liability resulting
from misuse and warranty claims cannot be accepted in
such cases.
This is particularly valid for:
– Damage resulting from improper handling, especially
incorrectly stored batteries (see Technical Data:
Transportation and storage conditions).
– Damage to components resulting from wear under
standard operating conditions (e.g. battery).
– Damage resulting from external influences, e.g. blows,
drop to the floor.
– Damage resulting from incorrect set-up or installation.
– Damage resulting from connecting the unit to a power
supply whose voltage and frequency do not comply
with those stated on the rating plate.
– Damage resulting from improper repairs or modifica-
tions that have not been carried out by certified
Service Centres.
In case of a claim under warranty, the complete
apparatus (handpiece, charging base, battery, power
cord, and power pack) must be returned, carriage paid,
to the dealer or directly to Ivoclar Vivadent, together
with the purchase document. Use the original packaging
with the corresponding cardboard inserts for transporta-
tion. Repair work may only be carried out by a certified
Ivoclar Vivadent Service Centre. In case of a defect that
cannot be rectified, please contact your dealer or your
local Service Centre (see addresses on the reverse side).
A clear description of the defect or the conditions under
which the defect occurred will facilitate locating the
problem. Please enclose this description when returning
the apparatus.
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