Troubleshooting Guide; Corrective Action - Hatco GLO-RAY Manuel D'installation Et D'utilisation

English
WARNING
This unit must be serviced by qualified personnel only.
Service by unqualified personnel may lead to electric
shock or burn.
Symptom
Unit is ON but there is no
heat.
Heat is inadequate.
Heat is excessive.
Troubleshooting Questions?
If you continue to have problems resolving an issue, please
contact the nearest authorized Hatco Service agency or Hatco
for assistance. To locate the nearest Service agency, log onto
the Hatco website at www.hatcocorp.com and click on
Find Service Agent, or contact the Hatco Parts and Service
Team at:
Telephone: 800-558-0607 or 414-671-6350
e-mail: partsandservice@hatcocorp.com
Fax: 800-690-2966 or 414-671-3976
Form No. GRFHSm-0116
Probable Cause
No power to the unit.
Switch is defective.
Faulty wiring.
Heating element(s) are defective.
Excessive air movement around unit.
Incorrect power supply (low).
Internal thermostat is set too low or is faulty.
Heating element(s) are defective.
Incorrect power supply (high).
Internal thermostat is set too high or is faulty.

TROUBLESHOOTING GUIDE

ELECTRIC SHOCK HAzARD: Turn OFF power switch,
unplug power cord, and allow unit to cool before
performing any cleaning, adjustments, or maintenance.

Corrective Action

Check circuit breaker and reset as necessary. If power
cord connected, check for damage to cord. If power cord
connected, check electrical receptacle.
Contact authorized Service agent or Hatco for assistance.
Contact authorized Service agent or Hatco for assistance.
Contact authorized Service agent or Hatco for assistance.
Restrict or redirect air movement (air conditioning duct or
exhaust fan) away from unit.
Check power supply to unit, making sure it matches rating
on the unit. If power supply is incorrect, change to match
rating on unit.
Contact authorized Service agent or Hatco for assistance.
Contact authorized Service agent or Hatco for assistance.
Check power supply to unit, making sure it matches rating
on the unit. If power supply is incorrect, change to match
rating on unit.
Contact authorized Service agent or Hatco for assistance.
9
WARNING