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Fig D. ... and push it up into the gear until it fits tight ... models with a small white pin,
first insert the pin through the rubber coupling and then push both up into the gear
until it fits. Step-by-step video tutorials of this process can be found at
https://www.venta-air.com/en_us/service/tutorials/.
ADDITIONAL SERVICE OPTIONS
If you prefer Venta to handle your concern, warranty repair, or if you wish to utilize
the Ultrasonic Cleaning service for your Venta Humidifier, please call our customer
service department toll-free at 888-333-8218 to obtain a Return Merchandise
Authorization (RMA) number and pricing.
For products purchased in the United States, carefully package the product in its
original packaging and send it using the shipping label provided by Venta support.
ULTR ASONIC CLE ANING
• This optional service removes the buildup of dirt, lime, and calcium that may have
accrued over time. We will replace the gear box and rubber coupling. The result is a
clean, sanitized Venta Humidifier that will continue to humidify and cleanse your air.
The cost of this optional service includes the cleaning itself as well as the roundtrip
shipping fees.
• Using adequate packing material, pack the unit inside a suitable shipping box.
• We will email you a prepaid mailing label. You can then print out the label on your
home printer or we can mail you a prepaid label.
• Drop the package off at any licensed UPS facility or you can have your shipment
picked up from your home or office by contacting UPS customer service directly.
Please note there may be an additional fee implemented by UPS for this service.
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