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Troubleshooting
Symptom
Machine will not turn ON
Machine is ON but will not run
Machine rollers stop/stall
while laminating
Film doesn't stick to media
Film or Media appears
cloudy, milky or silvering (very
small dots typically seen in
dark areas)
Long Ripples appear on the
Film and/or Media
Waves on one side of the film
or media
Waves appear outward from
the trailing edge of media
(Boat Waking)
Appearance of small dimples
on media and film (Orange
Peel)
Media and film have little
square patterns on the output
(Checker Boarding)
Gap/Air Pocket between the
edge of the media and the
film (Tenting)
Film has bubbles
Film curls opposite directions
on the edges as it exits the
back
Media has curl when
lamination complete
Wrinkles in film as the film
enters the Heat Rollers
Excessive Adhesive build up
on the Heat Roller edges
Possible Cause
The Main Power switch on the back is not in
the 'ON' ('I') position.
Laminator is not connected to power source.
The Fuse has been blown.
Heat Shield or Feed Table are not fully closed
to activate safety switch.
Media is too thick.
Look for film wrap around rollers.
Machine not hot enough.
Running too fast.
Wrong Film setting.
Adhesives will not stick to select Inks/Toners/
Toner oils/Coatings.
Machine not hot enough.
Running too fast.
Wrong Film setting.
Adhesives will not stick to select Inks/Toners/
Toner oils/Coatings.
Machine can also be too hot.
Film is too hot when exiting the pull rollers on
the back of the machine.
The film is walking during lamination due to
uneven tension.
Will occur on thicker media.
Machine is too hot.
Film is too hot when exiting the pull rollers on
the back of the machine.
Typically found when thicker media is used.
Uneven tension across the width of the film.
Debris in film and/or on the media or roller.
Cut or divot in the heat roller silicone.
Film supplies not properly matched during
manufacturing process.
Film Rolls have too much tension or drag on
them.
Film Rolls have different amounts of tension.
Not enough tension on film rolls.
The Top and Bottom rollers are not aligned.
Corrective Action
Move the main power switch to the 'ON' ('I') position.
Insert plug into appropriate receptacle.
Reset the circuit breaker.
Ensure the Heat Shield and Feed Table are fully closed.
If possible, use thinner media.
If film is wrapped around roller, use procedure outlined in
Clearing a Jam.
Ensure ready light is on.
Try slower speed setting.
Confirm proper film thickness selected.
If possible, print document on another printer.
Ensure ready light is on.
Try slower speed setting.
Confirm proper film thickness selected.
If possible, print document on another printer.
If above does not resolve, try letting the machine cool.
Slow down the laminator.
Common on longer lamination runs. Try shorter runs or
stop to let cool when present.
Ensure all saddles are closed fully.
Try swapping the top and bottom film rolls.
Use thinner media when possible.
Slowing down will reduce amount of boat waking.
Ensure Ready light is on.
Confirm proper film thickness.
Allow machine to cool.
Slow down the laminator.
Common on longer lamination runs. Try shorter runs or
stop to let cool when present.
Try running slower.
Ensure ready light is on and proper temperature.
When possible, use thinner media.
Swap the top and bottom rolls.
Wipe them down with a lint-free cloth.
Use caution when slitting film for roll changes or jams to
prevents cuts into the rollers.
Swap the top and bottom rolls.
Clean the film saddles with damp lint-free cloth.
Film rolls should be approximately the same size. Try
swapping top and bottom rolls to change the tension.
Ensure the saddles are fully closed.
Clean the saddles with lint-free cloth.
When using standard film, make sure both rolls are
pressed up against the film alignment O-ring on the shafts.
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