Publicité
No.
Malfunction
The following problems appear
when DEEBOT is working:
disordered cleaning route,
deviation from the cleaning route,
repeated cleaning, or missing
of small areas to be cleaned�
(If there is a large area that has
10
not been cleaned temporarily,
DEEBOT will automatically clean
the missed area� Sometimes
DEEBOT will re-enter a cleaned
room, which may not be a
repeated cleaning, but DEEBOT
finding any missed area�)
11
Delay in remote control�
After returning to the Station,
12
DEEBOT does not empty the Dust
Bin�
Possible Causes
Objects such as wires and slippers placed on the
ground block the DEEBOT�
It may be that the Driving Wheels slip on the ground
when DEEBOT climbs steps, thresholds and door
bars, thus affecting its judgment of the whole house
environment�
Work on freshly waxed and polished floors or smooth
tiles, resulting in less friction between the Driving
Wheels and the floor�
Due to different home environments, some areas
cannot be cleaned�
The Wi-Fi signal is poor, causing the video loading to
be slow�
The Auto-Empty function has not been turned on in
the ECOVACS HOME App�
Dust Bag is not installed in the Station�
Manually moving DEEBOT back to the Station might
not trigger Auto-Empty function�
In Do Not Disturb mode, DEEBOT will not empty the
dust after returning back to the Station�
The Station detects a decrease in empty efficiency�
If the above possible causes have been ruled out,
components of the Station may be abnormal�
Solutions
Please tidy up the scattered objects on the ground such as wires,
slippers before cleaning� If there are any missed areas, DEEBOT
will clean them by itself, please do not interfere (such as moving
DEEBOT or blocking the route)�
It is recommended to close the door of this area and clean the
area separately� After cleaning, DEEBOT will return to the starting
location�Please rest assured to use�
Please wait for wax to dry before cleaning�
Tidy up the home environment to ensure that DEEBOT can enter
for cleaning�
Use DEEBOT in areas with good Wi-Fi signal�
Turn on the Auto-Empty function in the ECOVACS HOME App�
Install the Dust Bag, and close the Dust Collection Cabin�
It is recommended to let DEEBOT return to the Station on its own�
Please do not manually move it�
Turn off Do Not Disturb mode in ECOVACS HOME App or
manually start dust-emptying�
Replace the Dust Bag according to the [Maintenance] section and
close the Dust Collection Cabin� If the Dust Bag is not full when
ECOVACS HOME App prompts, you can put it back again�
Please contact Customer Support for help�
33 EN
Publicité
